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Slide 2: 

Organizational Behavior has two words in it ‘Organization’ and ‘Behavior’


ORGANIZATION A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve common goal or set of goals.


BEHAVIOR- Actions or reactions of an object or organism, usually in relation to the environment. Behavior can be conscious or unconscious, overt or covert, and voluntary or involuntary. The behavior of people (and other organisms or even mechanisms) falls within a range with some behaviors being common, some unusual, some acceptable, and some outside acceptable limits.

Organizational Behavior- : 

Organizational Behavior- Organizational Behavior (OB) is a systematic study of the actions and reactions of individual groups and subsystems.

Figure 1.1 What is Organizational Behavior? : 

Insert Figure 1.1 here Figure 1.1 What is Organizational Behavior?

Figure 1.2 Levels of Analysis : 

Figure 1.2 Levels of Analysis

Objectives- : 

Objectives- Develop an understanding about human nature and its influence on behavior Becoming more self aware Then understand others Develop an appreciation of diversity


Explaining Understanding Predicting Maintaining Changing OB FACILITATES THE PROCESS OF

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What Managers Do Managerial Activities Make decisions Allocate resources Direct activities of others to attain goals Managers (or administrators) Individuals who achieve goals through other people.

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Management Functions ManagementFunctions

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Mintzberg’s Managerial Roles E X H I B I T 1–1 Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.

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Management Skills Technical skillsThe ability to apply specialized knowledge or expertise. Human skillsThe ability to work with, understand, and motivate other people, both individually and in groups. Conceptual SkillsThe mental ability to analyze and diagnose complex situations.

Coverage- : 

Coverage- Emotion Perception Learning Values and attitudes Group dynamics Motivation Personality Leadership Stress

Know thyselfThe unexamined life is not worth living! : 

Know thyselfThe unexamined life is not worth living!

Key Forces Affecting OB- : 

Key Forces Affecting OB-

What must be understood? : 

What must be understood? Self awareness People are the most important organizational resource Improving predictability and self confidence Building relationships Effective utilization of the human resources Avoiding or managing conflicts Improving the QWL and work environment

The Dependent Variables : 

The Dependent Variables Dependent variable A response that is affected by an independent variable (what organizational behavior researchers try to understand).

The Dependent Variables (cont’d) : 

The Dependent Variables (cont’d) ProductivityA performance measure that includes effectiveness and efficiency. EffectivenessAchievement of goals. EfficiencyMeeting goals at a low cost.

The Dependent Variables (cont’d) : 

The Dependent Variables (cont’d) Absenteeism The failure to report to work. Turnover The voluntary and involuntary permanent withdrawal from an organization.

The Dependent Variables (cont’d) : 

The Dependent Variables (cont’d) Deviant Workplace Behavior Voluntary behavior that violates significant organizational norms and thereby threatens the well-being of the organization and/or any of its members.

The Dependent Variables (cont’d) : 

The Dependent Variables (cont’d) Job satisfaction A general attitude (not a behavior) toward one’s job; a positive feeling of one's job resulting from an evaluation of its characteristics.

The Independent Variables : 

The Independent Variables IndependentVariables Can Be Independent variable The presumed cause of some change in the dependent variable; major determinants of a dependent variable.

Reflection : 

Reflection Have you ever faced a person whom you failed to understand? Have you ever been misunderstood? Have you ever been frustrated by people who looked, behaved ,thought or felt very different than you? Have you ever looked down on someone who behaved , thought or felt differently?



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