Preventing Chargeback with Reason Not as Described or Defective

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PREVENTING CHARGEBACK WITH REASON NOT AS DESCRIBED OR DEFECTIVE

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T h e C u s t o m e r m u s t h a v e t o m a k e a l e g i t i m a t e a t t e m p t t o r e s o l v e t h e i s s u e s o r r e t u r n t h e M e r c h a n d i s e f o r R e f u n d . I f t h e a t t e m p t s n o t c h a n g e a n y t h i n g s i n t h e f a v o r o f C a r d h o l d e r t h e C a r d h o l d e r w i l l m o v e f o r w a r d a n d d i s p u t e t h e C h a r g e b a c k a g a i n s t t h e M e r c h a n t w i t h R e a s o n :   N o t a s D e s c r i b e d o r D e f e c t i v e M e r c h a n d i s e I n R e a s o n : “ N o t a s D e s c r i b e d o r D e f e c t i v e M e r c h a n d i s e C a r d h o l d e r ” c l a i m s t h a t G o o d o r S e r v i c e s w h i c h w a s p r o v i d e d b y M e r c h a n t i s n o t s a m e a s d e s c r i b e d a t t h e t i m e o f p u r c h a s e o r t h e w r o n g m e r c h a n d i s e w a s s e n t t o t h e c a r d h o l d e r a n d t h e m e r c h a n d i s e a r r i v e d d a m a g e d o r d e f e c t i v e . An Overview

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W r o n g M e r c h a n d i s e w a s p r o v i d e d t o t h e C u s t o m e r . S h i p p e d M e r c h a n d i s e w a s d a m a g e d d u r i n g s h i p p i n g . M e r c h a n d i s e o r S e r v i c e s i s c o u n t e r f e i t . M e r c h a n d i s e o r S e r v i c e s d i d n o t m a t c h w h a t w a s d e s c r i b e d t o t h e C u s t o m e r . Q u a l i t y o f M e r c h a n d i s e n o t s a m e a s w h a t w e d i s p l a y t o t h e C u s t o m e r . S a l e o f p a r t i c u l a r M e r c h a n d i s e o r S e r v i c e s w a s m i s r e p r e s e n t e d b y t h e m e r c h a n t a s i n t e r p r e t e d b y t h e c a r d h o l d e r . Why Customer Dispute a Chargeback accompanied Reason: Not as Described or Defective Merchandise

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Describe Merchandise or services accurately which was provided to the Customer. Provide evidence that Merchandise or Services are not counterfeit Customer was agreed on particular sale. Provide evidences that goods or Services matched what was described to the Customer or displaying on Sales Receipt. Always ensure that damaged or defective Merchandise should be replaced and reshipped on a Shipping Address Issued Refund to the Customer if Merchant received the sold Merchandise in case: Defective or Damaged. Always provide right information about the Merchandise and Services Prevention of Chargeback-Reason: Not as Described or Defective Merchandise

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C h a r g e b a c k c a n n o t b e f i l l e d u n t i l 1 5 d a y s a f t e r t h e d a t e M e r c h a n d i s e w a s r e t u r n e d o r S e r v i c e s w e r e c a n c e l l e d B e f o r e d i s p u t i n g t h e C h a r g e b a c k t h e C u s t o m e r m u s t f i r s t a t t e m p t t o r e t u r n t h e D e f e c t i v e o r D a m a g e d M e r c h a n d i s e t o t h e M e r c h a n t a n d w a i t i n g f o r R e f u n d . C u s t o m e r n o t d i s p u t e d m o r e t h a n t h e O r i g i n a l T r a n s a c t i o n A m o u n t . Rights and Limitation of Reason: Not as Described or Defective Merchandise

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