Preparing for Employment

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Preparing for Employment: Building a Career with Communication Skills

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Have you thought long & hard about what YOU really want to do in your career ? The choices you make NOW will influence your life for the years to come

What do you want to do ?:

What do you want to do ? What would you like to do everyday ? How would you like to work ? What specific compensation do you expect ? Can you establish some general career goals ? What size company would you prefer to work with ?

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What type of operation appeals to you ? What facilities do you envision ? What sort of a corporate culture would you be most comfortable with ? What location would you prefer ? Answer these questions for yourself…then ask yourself the most critical question…

What do YOU have to offer ?:

What do YOU have to offer ? Knowing what you want to do is one thing Knowing what you CAN do is another… You may already have a good idea what you can offer… if not, brainstorm to identify your skills, interest & characteristics

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Start by listing 10 achievements you are proud of… anything that you genuinely take pride in Think carefully about what specific skills these achievements demanded of you For example – leadership skills, speaking ability, artistic talent As you analyse your achievements, you will begin to recognise a pattern of skills

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Which of these could be valuable to potential employers ? Next, look at your educational preparation, work experience and extracurricular activities What do your knowledge & experience qualify you to do ? What heave you learned from volunteer work or class projects that could benefit you on the job ?

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Take stock of personality traits – Are you aggressive ? A born leader ? Or would you rather follow ? Outgoing, articulate, great with people ? Or prefer working alone ? Make a list of what you believe to be your 4 or 5 most important qualities. Be honest in analysing yourself. Ask a relative or friend to rate them as well

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Once you have all these reference points, pen them down These will be your points of reference while preparing your resume To distinguish yourself from all other people looking for a job, you will need a well written resume

Best Career Advice for Freshers..:

Best Career Advice for Freshers.. Find out what you like doing best… Then find someone who will pay you for doing it !

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Writing an Effective

A Resume is NOT a CV:

A Resume is NOT a CV A CV is used in academic and research-oriented job searches A CV is of flexible length A CV is a record of your academic accomplishments and credentials A resume is used in business, govt. and other types of job searches 1 page, 2 pages max Should be targeted to a particular job in a particular field

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Preparing a Resume is much like preparing a Sales Letter – it involves Selling YOU are selling a product or service – Your ability to work !

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Finding good employment is not a matter of chance… A good Resume takes you a step closer to finding one

What is a Resume ?:

What is a Resume ? The answer to “What can you do for me?” Highlights the relevant facts about you, your education, and your experience Makes the first impression about you Positions you in the mind of the employer, thus creating a value It unlocks the door for an interview

Some Misconceptions and Facts about Resumes:

Some Misconceptions and Facts about Resumes The purpose of a Resume is to list all your skills & abilities The purpose of a Resume is to kindle employer interest & generate an interview A good Resume will get you the job you want All a Resume can do is get you in the door

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Your Resume will be read carefully & thoroughly by an Employer Your Resume has probably less than 45 seconds to make an impression The more good information you present about yourself in a Resume, the better Too much information on a Resume may actually kill the reader’s appetite to know more

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If you want a really good Resume, have it prepared by a professional Resume writing service Prepare your own Resume – unless the position is especially high level or specialised. Even then, check carefully before using a professional Resume writing service

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Organising a Resume around your Strengths Successful Resumes convey qualities that employers seek. They demonstrate that you – 1. think in terms of results 2. know how to get things done 3. show signs of career progress & professional development

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4. have personal standards of excellence 5. are flexible & willing to try new things; and 6. communicate effectively Organising your Resume is a question of portraying these attributes in the strongest light

What Will a Resume Do For Me? :

What Will a Resume Do For Me? Helps organize your thoughts Enables you to assess your strengths, skills, abilities and experience - thereby preparing you for the interview process Act as a reminder of you to the employer / interviewer after you're done interviewing Be a basis for the interviewer to justify your hiring

The First Step - Research:

The First Step - Research Know Yourself : Current Values, Interests, Skills, Personality Traits and Personal Priorities Goal Setting : Explore Career Opportunities - Matching goals, skills, and personal needs to a career path A list of potential employers

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Job descriptions from past positions - What kind of skills and experience required? What can you say that demonstrates that you have made some effort to learn about the company? What can you tell them about the contribution you are qualified to make?

The Ground Rules:

The Ground Rules Relevant, Clear and Concise No typing errors No misspellings No Abbreviations Do not tell a lie or mistruth Do not include any negative information

Do I Need More Than One Version of My Resume? :

Do I Need More Than One Version of My Resume? YES! Create a targeted resume each time you apply for an opportunity Develop a 'generic' resume to use in online databases

Use Action Verbs!:

Use Action Verbs! Organized Communicated Directed Planned Created Assisted Supported Initiated Solved Reported Edited Analyzed Described Developed Managed Led Sold Designed

Critical Categories:

Critical Categories Put in everything that would point out why you would be good at the job !

Contact Information:

Contact Information Name (largest font) Address, City and State Telephone Number Cell-phone Number Email ID

Some Examples:

Some Examples JOHN DOE 123, Heavenly Avenue Paradise Street Fictitious City, World. Phone: 011-11111111 Mobile: +11-1111111111 [email protected] JOHN DOE 123, Heavenly Avenue Paradise Street Fictitious City, World. Phone: 011-11111111 Mobile: +11-1111111111 [email protected] JOHN DOE 123, Heavenly Avenue Paradise Street Fictitious City, World. Phone: 011-11111111 Mobile: +11-1111111111 [email protected] JOHN DOE 123, Heavenly Avenue Paradise Street Fictitious City, World. Phone: 011-11111111 Mobile: +11-1111111111 [email protected]


Summary Is a concise section about what you have to offer to a prospective employer in terms of Experience, Skills, Results, Interests or your job Objective. Some Examples: “Fourteen years of marketing experience, proven ability in building brands.” “Elementary school teacher and supervisor of student interns training colleagues in combining technology and teaching.”

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Some more Examples: “Professional musician and drama coach capable of staging plays and skits with experience producing twenty school plays.” “Tourism Management Major with specialisation in Adventure Tourism”. “Distinction holder in the field of Tourism Management, with a specialisation in Internet marketing of Tourism Products”

The Career Objective:

The Career Objective Keep it short - Example: “To obtain a position as a Tours Executive in a leading Adventure Tours company.” “Seeking a suitable starting position in a leading travel organisation.” “To obtain a position as a Destination Marketing Executive with a renowned travel organisation.”

Experience / Employment History:

Experience / Employment History Reverse chronological order. Divide the Relevant Experience with Work History into Five Components: Job Title Name of Employer Location Dates of employment Description Exclude Unaccountable gaps Street address, supervisor names, telephone number or reason for leaving

Education / Qualifications:

Education / Qualifications List most recent education first Mention Date of Completion and University / College name List Percentage only if First class Academic Honours Don’t include high school (unless this is your highest level of education)

For Freshers / Students:

For Freshers / Students This is for new graduates or current students This lets the employer know which courses you have already completed Do not list every course, only courses relevant to specific skills Mention extra-curricular activities, which would highlight your suitability to the job

Activities and Honors:

Activities and Honors If relevant to job, mention scholarships, memberships etc Community work, volunteer work, Project work, Market surveys / studies etc. Don’t include anything from before college Avoid controversial topics such as Politics, Religion etc

Significant Personal Facts:

Significant Personal Facts Technological Skills / Computer Skills Foreign Language/s Specialised Courses relevant to the job

Hobbies and Interests:

Hobbies and Interests Don’t list unless - Organized, that is, if you belong to a club or group Relevant to the position


References Must come as a separate document using the same header on resume Do not send to employer unless they request it Between 3-5 references - All individuals with direct knowledge of your job abilities Or a professor of main subjects Ask permission of references before giving their names and numbers

Do’s of Resume Writing:

Do’s of Resume Writing 1 to 2 pages. Write telegraphic style 10 - 12 font size : Times New Roman, Arial, Bookman, Trebuchet, Lucida Sans, Garamond, Verdana etc Be consistent with fonts / size / bold / italics etc Spread out information - Indented or bulleted Bolding - different size fonts. Your name should be largest font on page

Avoid :

Avoid The word "Resume" at the top! Height, weight, place of birth, marital status, race, caste, religion and health Fancy Fonts, Clip art or non-traditional paper, paper with borders Don’t fold resume, don’t stuff into envelope, don’t crumple


Avoid Any statement that begins with "I" or "My" Reasons for leaving previous job (s) Picture of yourself – unless asked Salary Information References Religion, church affiliations, political affiliations

The Final Test:

The Final Test Does your resume answer these questions: Does it clearly and quickly communicate to employer that you can do the job? Do your strengths come across clearly? Does everything support the job you are targeting? Should anything be removed? Does it really sell your skills?

Two Types of Resumes:

Two Types of Resumes Chronological Resume (Most Often Used) Emphasises what you did, when you did it, and for whom you did it Work Experience (including responsibilities & achievements for each position) highlighted and presented in reverse chronological order – dates are prominent

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Functional Resume Emphasises skills rather than work experience Areas of Achievement highlighted in categories – dates play less prominent role Normally for very experienced job seekers who have variety of experiences and wish to highlight specific skills Employers generally prefer chronological resumes

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End of Part I

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Group Discussions

Group Discussions:

Group Discussions GD - A methodology used by an organization to gauge whether the candidate has certain personality traits and /or skills that it desires in its members In this methodology, a group of candidates is given a topic or a situation, given a few minutes to think about the same, and then asked to discuss the it among themselves for 15-20 minutes

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Some personality traits the GD is trying to gauge may include : Ability to work in a team Communication skills Reasoning ability Leadership skills Initiative Assertiveness Flexibility Creativity Ability to think on ones feet

Employer’s Perspective:

Employer’s Perspective To check on your interactive skills and how good you are at communicating with other people To check how you behave, participate and contribute in a group How much importance do you give to the group objective as well as your own How well do you listen to viewpoints of others and how open-minded are you in accepting views contrary to your own

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The aspects which make up a GD are : Verbal communication, non-verbal behavior, conformation to norms, decision-making ability and cooperation You should try to be as true as possible to these aspects

Types of GDs:

Types of GDs GDs can be topic-based or case-based Topic based GDs can be classified into three types : 1. Factual Topics 2. Controversial Topics 3. Abstract Topics

Factual Topics:

Factual Topics Are about practical things, which an ordinary person is aware of in his day-to-day life - typically about socio-economic topics Can be current, i.e. they may have been in the news lately, or could be unbound by time Gives a candidate a chance to prove that he is aware of and sensitive to his environment E.g. The education policy of India, Tourism in India, State of the aged in the nation

Controversial Topics:

Controversial Topics Argumentative in nature. Meant to generate controversy When used for discussion, the noise level is usually high, there may be tempers flying Designed to check maturity that a candidate is displaying by keeping his temper in check, by rationally and logically arguing his point of view without getting personal and emotional E.g. Reservations should be removed, Women make better managers

Abstract Topics:

Abstract Topics About intangible things - are not given often for discussion, but their possibility cannot be ruled out These topics test your lateral thinking and creativity E.g. A is an alphabet, Twinkle-twinkle little star, The number 10

Case Based GDs:

Case Based GDs Use of a case instead of a topic Case study tries to simulate a real-life situation. Information about the situation will be given to you and you would be asked as a group to resolve the situation In the case study there are no incorrect answers or perfect solutions. The objective in the case study is to get you to think about the situation from various angles – to check your analytical skills

Benefits of a GD:

Benefits of a GD Helps you to understand a subject more deeply & improves your ability to think critically Helps in problem solving & decision making Gives you the chance to hear other peoples' ideas & improves your listening skills Increases your confidence in speaking Can change your attitudes.

Discussion Etiquette (or minding your manners) – The Do’s:

Discussion Etiquette (or minding your manners) – The Do’s Speak pleasantly and politely to the group Respect the contribution of every speaker Think about your contribution before you speak. How best can you answer the question / contribute to the topic?

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Remember that a discussion is not an argument. Learn to disagree politely Try to stick to the discussion topic. Don't introduce irrelevant information Be aware of your body language when you are speaking Agree with and acknowledge what you find interesting

Discussion Etiquette (or minding your manners) – The Don’ts:

Discussion Etiquette (or minding your manners) – The Don’ts Don’t Lose your temper. A discussion is not an argument Don’t Shout. Use a moderate tone and medium pitch. Don’t use too many gestures when you speak. Gestures like finger pointing and table thumping can appear aggressive

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Don’t dominate the discussion. Confident speakers should allow quieter candidates a chance to contribute Don’t draw too much on personal experience or anecdotes. Although some people encourage students to reflect on their own experience, remember not to generalize too much Don’t interrupt. Wait for a speaker to finish what they are saying before you speak

Moderated & Non-moderated :

Moderated & Non-moderated GDs can be of two types – Moderated – Where a moderator is present and usually controls the group by ensuring that everyone gets the chance to contribute Non-Moderated – When only an observer is present and does not intervene in the actual proceedings of the discussion. Usually leads to a chaotic and uncontrolled situation

A group discussion requires::

A group discussion requires: 1. Communication Skills 2. Knowledge and ideas regarding a given subject 3. Capability to co-ordinate and lead 4. Exchange of thoughts 5. Addressing the group as a whole 6. Thorough preparation

Points to Remember:

Points to Remember Knowledge is strength. A candidate with good reading habits has more chances of success. In other words, sound knowledge on different topics like politics, finance, economy, science and technology is helpful Power to convince effectively is another quality that makes you stand out among others Clarity in speech and expression is yet another essential quality

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If you are unsure about the topic of discussion, it is better not to initiate. Lack of knowledge or wrong approach creates a bad impression Instead, adopt the wait and watch attitude. Listen attentively to others, may be you would be able to come up with a point or two later GD is a formal occasion where slang is to avoided GD is not a debating stage. Confine yourself to expressing your viewpoints

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Language used should be simple, direct and straight forward Maintain rapport with fellow participants. Eye contact plays a major role. Non-verbal gestures, such as listening intently or nodding while appreciating someone's viewpoint speak of you positively Communicate with each & every candidate present. While speaking don't keep looking at a single member. Address the entire group in such a way that everyone feels you are speaking to him or her

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Thank You !