Knowledge Management Portal – A Nous' Case-study

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Understand how Nous created a branded Knowledge Management Portal for a global leader in the mining industry...

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Case Study Knowledge Management Portal for a Global Mining Organization NOUS INFOSYSTEMS CMMi Level 5 SVC+SSD v1.3 ISO 9001:2008 ISO/IEC 27001:2013 LEVERAGING INTELLECT

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CONTACT US New Jersey USA Tel: +1 732 985 9533 Brentford UK Tel: +44 208 587 1411 Toronto Canada Tel: +1 905 402 9943 Mainz Germany Tel: +49 6131 28910 31 Sharjah UAE Tel: +971 526264954 Bangalore India Tel: +91 80 41939400 Coimbatore India Tel: +91 422 4300300 California USA Tel: +1 925 359 3232 THE CLIENT Customer is a global leader in the Mining industry having operations across the globe. CHALLENGE The client’s business artifacts and documents were spread across disparate systems. End users found it difficult to access the latest version of the documents Customer needed a centralized repository to manage their documentation in order to make the existing knowledge base available to all Customer wanted to implement a branded KM portal that improved social computing and collaboration Customer needed a quick and cost effective solution to build their Knowledge Management portal NOUS SOLUTION Nous meticulously analyzed the stakeholders’ requirements. To meet the client’s need for a versatile Knowledge Management portal Nous recommended SharePoint online as the knowledge exchange portal Nous provided a branded solution to increase the appeal innovatively combining social and content management features of SharePoint The features of the portal included a document center site customized navigation dynamically trimmed content etc. Content routing feature rerouted the document to the corresponding library based on the meta data provided BENEFITS The new Knowledge Management portal environment came with a Microsoft guarantee of 99.9 uptime The newly branded site incentivized knowledge sharing rather than enforcing it Customer used the discussion forum to reach out to SMEs to share knowledge and experience Power users could easily modify the needed content and publish it across the globe. It drastically reduced the maintenance cost of the customer Cloud based implementation ensured zero infrastructure and platform maintenance NOUS INFOSYSTEMS CMMi Level 5 SVC+SSD v1.3 ISO 9001:2008 ISO/IEC 27001:2013 LEVERAGING INTELLECT Copyright© Nous Infosystems. All rights reserved.No part of this document may be reproducedstored in a retrieval system transmitted in any form or by any means electronic mechanicalphotocopying recording or otherwise without written permission by Nous Infosystems. All other trademarks mentioned herein are the property of their respective owners. For more information Please visit www.nousinfosystems.com or mail us at infonousinfo.com • • • • • • • • • • • • • Knowledge Management Portal for a Global Mining Organization

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