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Presentation – Carlson Vehicle Transfer:

Presentation – Carlson Vehicle Transfer


Agenda HNF Low Risk Customer Integration Handheld Software Planner / Reporting Back Office Software Web Services Dedicated Server Timeline Introduction


Back Office Software Features   New Planner Integrated   Electronic Invoicing   Export To Sage / Accounts Packages   Customer Pricing Matrix   Online customer/client access module   Monitor status of all Jobs   Fully searchable including drill downs Email / Text Status Alert System System:     Export to Excel   View Electronic POC / POD Damage Photo Capture   SLA Performance Report(s)   Driver Work via Automated SMS Text (Text Charges apply)   SSL & User access Security   User Access Report logs   Full Testing


Manufacturer System Integrations


System Integrations Global Automotive & Parts System  


Web Service Integrations   Web Service Protocols can be written for Subcontractors / Drivers / Clients to interact live with the system Customer Vehicle Import Templates Facility Customer Job Entry Web Portal


Multi Site Connectivity Dedicated Online Server Secure Web based System


AOB Over 5,000 servers and 235 full racks in service, and growing Operate from four Data Centres across two locations High-end Hardware 24/7 on-site technical engineers - priority response times of less than 15 minutes 20Gbit of Cisco resilient network capacity, meaning zero downtime and protection against DDoS attacks Backup – 2 mirrored locations 99.9% SLA Uptime Connectivity to the SimplyTransit network, for low latency, high bandwidth applications A friendly, approachable, professional service Dedicated Server


Handheld Software Features   Timesheets Expenses Damage Recording Checklists Photo Capture Electronic signature Driver Vehicle Checklists Live online POD\POC\Expenses\Timesheet website – You and your client(restricted) can view live data and PDF of POD. Full driver status history recorded Iphone and Android Apps. Screenshots : HNF have accreditations with all major handheld suppliers  


Handheld Devices Full List of Android devices: Pricing ranging from £60 to £300 approx IP Rated Rugged Phones  


AOB Planner   Online Planner By Depot Option


AOB Electronic POD   Expenses Photo Capture


AOB Reporting   Reports Online Link


AOB Support Services 1)  A UK Phone Number will be provided for technical support questions. (2)  We will use live dial in support tool to remotely dial into the server/user individual PC (3)  Email [email protected] (4) Web Chat plus Skype live messenger also an option for support to help reduce costs


AOB Training Services Methods of HNF training options available:     Back Office / Online Database Software    Site Visit Training Online training sessions   Onsite group training session for users   Remote user dial in access         Driver Handheld Software   Handheld driver instruction manual   Train the trainer   Handheld dial in access   HNF Support Helpdesk   Level of Training Available   Training will be provided for all aspects of the system. A training plan will be put together involving :   Software Module Title Software Description Training Method Duration Participants   Each department module may have individual training   Senior HNF trainer


AOB Carlson System Timeline