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Review of Global Telehealth Programs : 

Review of Global Telehealth Programs United Kindgom History of Telehealth program In 1997, the British government announced the creation of a 24-hour tele-health help line called National Health Service (NHS) Direct NHS Direct aim is to provide easier and faster advice and information to people about health and illness (Department of Health, 1997; Images from Microsoft Clip Art)

Slide 2: 

Number of patients to contact NHS Direct last year was 5 million per month Virtual Contact Centre, introduced in 2005, is a centralized call –centre (NHS Direct Annual Report and Accounts, 2oo7-2008;Images from Microsoft Clip Art)

Slide 3: 

Telehealth examples from the UK http://www.youtube.com/watch?v=KRVfVAWg5Bg Hackney http://www.youtube.com/watch?v=cJXUZzDAQ1E Kent

Benefits and Challenges of Telehealth programs : 

Benefits and Challenges of Telehealth programs Benefits include: Decrease wait times Improved accessibility Improved efficiency & safety of calls Caldicott Guardians (NHS Direct Annual Report and Accounts 2oo7-2008). UK liability is institutionalised Challenges include: ‘Call handlers’ no-longer route all calls to nurses. ‘Clinical Assessment System (CAS) or algorithm (Valsecchi, Andersson, Smith, Sederblad, & Mueller, 2007)

Slide 5: 

Sweden History of Telehealth Program In 1997, Sweden began to investigate the use of Telephone Advisory Nursing (TAN) Because Sweden’s health care system decentralized, different forms of tele-nursing emerged at local/regional levels (Valsecchi, Andersson, Smith, Sederblad, & Mueller, 2007;Images from Microsoft Clip Art)

Slide 6: 

In 2000, a national initiative was launched with some regions who joined Due to decentralized health care, there is no government strategy for telehealth Telehealth initiatives mainly from private industries (Valsecchi, Andersson, Smith, Sederblad, & Mueller, 2007;Images from Microsoft Clip Art)

Slide 7: 

Telehealth examples from the Sweden Medhelp is a privately run call-centre that services 2 million people http://www.medhelp.nu/default_en-us.asp

Benefits and Challenges of Telehealth programs : 

Benefits and Challenges of Telehealth programs Benefits of TAN: Improved accessibility Improved efficiency & safety of calls Different forms of telenursing emerged based on geographical area & population density Different types of software used in different regional area Challenges: Sweden nurse advisors are personally liable Not government strategy (Valsecchi, Andersson, Smith, Sederblad, & Mueller, 2007)

Examples of South East Asian Telehealth Programs : 

Examples of South East Asian Telehealth Programs Pan Asia Network (PAN): supports research on how information & communication technologies (ICTs) contribute to community development in Asia empowers communities in South East Asian with key development challenges through access to information and communication technologies (IDRC, 2006) Pan Asia Networking Prospectus 2006-2011 http://www.idrc.ca/uploads/userS/12326339541prospectus_final.pdf

ICTs for Health Services in Rural Mongolia : 

ICTs for Health Services in Rural Mongolia Project: Remote Consultation to Improve Health Services for Rural Mothers Maternal mortality 110 per 100 000 live births (WHO) Among reproductive women, 46% have chronic conditions (WHO) High maternal morality rate r/t complex range of factors, including the economic situation, nomadic culture, and environmental factors, low quality care antenatal and postpartum (IDRC, 2006)

Personal Assistant Devices (PDAs) have been given to 50 rural field nurses Nurses digitally log case details of the patients they visit during monthly rounds The same nurses upload the stored data onto computers at the nearest county health center, often a half-week's journey away by motorcycle, horse or camel (Dolcourt, 2007)

Nomadic Field Nurse : 

Nomadic Field Nurse (Dolcourt, 2007)

Conclusion : 

Conclusion Telehealth refers to the use of telecommunication technology in patient care (Image from Microsoft Clip Art)

Trends of Benefits and Challenges of Telehealth : 

Trends of Benefits and Challenges of Telehealth (Image from Microsoft Clip Art)

Slide 15: 

(Image from Microsoft Clip Art)

References : 

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References : 

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References : 

References McKinnon, T. (2008). IIU Network. Retrieved on February 6, 2009 from www.aboriginalcanada.gc.ca/cac/lookups/cacdocs.nsf/vDownload/mckinnon. ppt/$file/mckinnon.ppt Manitoba Telehealth (2009) Retrieved February 13, 2009 from http://mbtelehealth.ca/ Medfusion. (2006). Telehealth in BC, Vancouver meets Fort Nelson. Retrieved on February 6, 2009 from http://medfusion.wordpress.com/2006/08/30/telehealth-in-bc-vancouver-meets-fort-nelson National Health Services. (n.d). NHS Direct Annual Report and Accounts 2005-2006. Available at http://www.nhsdirect.nhs.uk/Assets/Documents/AR2008.pdf. Retrieved on February, 15th, 2009 Memorial University (n.d.). Early days of medicine at Memorial University. Retrieved February 14, 2009 from www.med.mun.ca/earlydays/pages/05education/07telemedicine/telemedicine.html Ministry of Health and Longterm Care. (2002). Telehealth Ontario. Retrieved on February 10, 2009 from http://www.health.gov.on.ca/english/public/program/telehealth/tele_faq.html Natural Resources Canada (2003). The atlas of Canada: Maritime provinces. Retrieved February 14, 2009 from http://atlas.nrcan.gc.ca/site/english/maps/reference/provincesterritories/maritimes/referencemap_image_view New Brunswick Government. (n.d.). Tele-care. Retrieved February 9, 2009 from www.gnb.ca/0217/Tele-Care-e.asp New Brunswick Heart Centre. (n.d.). NB heart centre-welcome. Retrieved February 9, 2009 from http://www.ahsc.health.nb.ca/Programs/NBHC/home.shtml Northwest Territories Health and Social Services. (2008). Telehealth. Retrieved on February 6, 2009 from http://www.hlthss.gov.nt.ca/english/services/telehealth/default.htm Ontario Ministry of Health & Long term Care. (2002). Telehealth Ontario. Retrieved on February 9, 2009 from http://www.health.gov.on.ca/english/public/program/telehealth/tele_faq.html Ontario Telemedicine Network. (2008). Home. Retrieved on February 10, 2009 from http://www.otn.ca/ Picot, J. & Cradduck, T. (2000). The Telehealth Industry in Canada: Industry Profile and Capability Analysis. Retrieved February 14, 2009 from http://www.ic.gc.ca/eic/site/ict-tic.nsf/vwapj/0107658e.pdf/$FILE/0107658e.pdf

References : 

References Provincial Health Authority. (2009). Telehealth. Retrieved on February 5, 2009 from http://www.phsa.ca/AgenciesServices/Services/Telehealth/default.htm Poole, L. (2007). An overview of the history and current status of telehealth in Canada. Retrieved on February 5, 2009 from www.inet-international.com/INET/INET_files/imcFrames_files/9thINETPP/3 _INET_Mini.ppt RNAO Nursing Best Practice Guidelines:Stroke Assessment across the Continuum of Care,June 2005,pg29 Sante et Services sociaux Quebec. (2009). Info-Santé 8-1-1. Retrieved on February 10, 2009 from http://www.msss.gouv.qc.ca/en/sujets/organisation/info-sante-811.php Scott, R. (2007). Telehealth in Canada: Been There, Done That? Retrieved on February 15, 2009 from www.sct.scot.nhs.uk/documents/RichardEScott.ppt Seymour, A., Hagerman, V., De Jong, C., & Wilson, J. (2006). Evaluation demonstrates telehomecare reduces need for hospital care. Canadian Healthcare Technology. Retrieved February 14, 2009 from http://www.rivervalleyhealth.nb.ca/fr/programs/patient/Canadian_Healthcare_Technology.pdf Shaw, A. (2000). Canadian healthcare technology: PEI launches Canada’s first telehospice project. Retrieved February 14, 2009 from http://www.telehealth.ca/pei.html Statistics Canada (2005). CANSIM. Retrieved February 23, 2009 from http://cansim2.statcan.gc.ca/cgi-win/CNSMCGI.EXE?Lang=E&ArrayId=01050284&Array_Pick=1&Detail=1&ResultTemplate=CII/CII___&RootDir=CII/&TblDetail=1&C2SUB=HEALTH Statistics Canada. (2008). Annual Estimates of Population for Canada. Retrieved on March 10, 2009 from http://www.stats.gov.nl.ca/Statistics/Population/PDF/Annual_Pop_Prov.PDF Telehealth Saskatchewan (2009). Telehealth in Action Photos. Retrieved February 19, 2009 from http://www.health.gov.sk.ca/telehealth-photos The Child, Youth and Family health Network. (2008). Telehealth. Retrieved on February 10, 2009 from http://www.reseaudesanteenfant.ca/page.asp?intNodeID=15386 Telemedicine Information Exchange (2005). Telemedicine coming of age. Retrieved February 9, 2009 from  http://tie.telemed.org/articles/article.asp?path=telemed101&article=tmcoming_nb_tie96.xml

References : 

References Valsecchi,R., Andersson, M., Smith, C., Sederblad, P., & Mueller, F. (2007). Tele-nursing: The English and Swedish experiences. Paper presented at the 25th Annual International Labour Process Conference AIAS-Amsterdam, 2-4 April 2007. Retrieved on February, 17th, 2009.  Vancouver Island Health Authority. (2009). At-Home Monitoring Helps Seniors Living With Heart Failure. Retrieved on February 17, 2009 from http://www.viha.ca/NR/rdonlyres/FB99211B-82AA-493C-BB60-4B63C006398E/0/nr_telehomecare_9feb2009.pdf Yukon Travel & Tourism. (2006). Yukon Territory. Retrieved on February 15, 2009 from http://www.google.com/imgres?imgurl=http://www.comeexplorecanada.com/yukon/images/map-of-yukon-territory.gif&imgrefurl Yukon Health & Social Services. (2009). Yukon Telehealth Network. Retrieved on February 17, 2009 from http://www.hss.gov.yk.ca/programs/nursing/ytn/ Wagner, T.H., Bundorf, M. K., Singer, S. J. & Baker, L.C. (2005). Free internet access, the digital divide, and health information. Medical Care, 43:415-20.  Wikipedia (2009) List of Canadian Provinces and Territories by Population. Retrieved February 22, 2009 from http://en.wikipedia.org/wiki/List_of_Canadian_provinces_and_territories_by_population World Health Organization. (n.d.). The right to health. Available at http://www.who.int/mediacentre/factsheets/fs323/en/. Retrieved on January, 26, 2009. World Health Report. The World Health Report 2006:Working Together for Health. World Health Organization, Geneva. Retrieved on January 30, 2009 from http://www.who.int/whr/2006/en/