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Katherine Whitmire - Virtual Presentation

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Problem Solving Approach:

Problem Solving Approach A presentation by Katherine Whitmire

What is the PSA?:

What is the PSA? A guide to solving workplace problems through communication Includes 5 steps: PLAN RESEARCH Draft Review Distribute

Plan:

Who. What. When. Where. Why. Plan

Research:

Research Determine what information you need Conduct research Organize your information

Draft:

Draft Finalize your goals, methods and format Design and arrange the document Integrate interesting visuals to convey the message

Review:

Review Test the document Get feedback from others Revise or rewrite Edit to ensure correctness

Distribute :

Distribute Deliver the document Follow-up Assess the outcome

Advantages of the PSA:

Advantages of the PSA Organization Step-by-Step process Results in a better outcome!

What I learned:

What I learned Feedback!

Effective Communication:

Effective Communication Take the time to think out what you want to say Be thorough Make sure your message is properly conveyed

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