Health Information Services PP

Category: Education

Presentation Description

"This presentation was prepared as part of the course 6196 Information Systems in Health Care Management taught by Farrokh Alemi, Ph.D. at University of South Florida Department of Health Policy and Management."


Presentation Transcript

Health Services: On Call and Online:

Health Services: On Call and Online

Early Communication:

Early Communication Physicians used to communicate through intermediary or through writings. Face-to-Face encounters weren’t any more efficient. Changing of symptoms causes need for physical examination mid 19 th century. Innovations in communication and transportation expands reach of services


Telephone 1876 invention sparked a rapid access network Medical professionals at forefront of adopting technology. Endangered Privacy and Security Dramatically altered the patient/ physician relationship.

Email and Internet:

Email and Internet 1997 new communication used for physician research. Commutation adoption hesitant because of mass workload. Endanger privacy and security Encryption of email insufficient motivation to adopt.

Email Advantages:

Email Advantages Decreases Time spent answering phones Strengthens Medical Records Better manage patients out of office and increasing efficiency of Cost Effectiveness Evidence shows patients have a desire to disclose personal information, concerns and fears on the internet.

Legal Precautions and Consideration For Ethical Use:

Legal Precautions and Consideration For Ethical Use Technology (encryptions) alone cannot ensure its legal and ethical use in medical practice. Payer, consulting physician, and others in practice must keep information secure. Electronic Communications Privacy Act amended to include all digital communication. Reasonably Anticipated Third Party Intruders.

Legal Precautions and Consideration For Ethical Use:

Legal Precautions and Consideration For Ethical Use Medical use of email, by Physicians, articulated as Attorney-Client Relationships. Informed consent of potential risks and benefits. Licensing and Regulatory Oversight of communication.


Conclusion Email provides direct evidence of patient physician conversation. (Medical Record) Email shouldn’t compromise necessary information needed to be given to patients. Eventually reshape the way basic medical care is given. Email can enhance patient dialogue and physician access.


References “ On Call and Online ”: by Alissa R. Spielberg, JD, MPH

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