Healthcare Operations Management - FrontEnders Healthcare Services

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We focus on effective management of healthcare practice, to improve the quality of care delivery and also to improve the financial performance of the hospital. More info @ http://www.frontenders.in/services/operations-management.html

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OPERATIONS MANAGEMENT “To enhance your healthcare practice” :

OPERATIONS MANAGEMENT “To enhance your healthcare practice” FRONTENDERS HEALTHCARE SERVICES PVT. LTD www.frontenders.in

Introduction:

Introduction A Hospital is a highly challenging work place. There are numerous bottlenecks that deteriorates the productivity & efficiency of the Healthcare services delivered. Brand reputation of a Hospital depends on how quick they resolve the issues raised without compensating the quality and patient satisfaction. Spontaneity to untangle any situation is possible only with a strong “ Hospital Operations team ”. Operations management team is responsible for managing all operational process of the Hospital which includes all clinical & non-clinical departments to have a smooth working environment. 2

MAJOR CHALLENGES OF THE HOSPITAL :

MAJOR CHALLENGES OF THE HOSPITAL 3

How a Hospital tries to resolve the challenges? :

How a Hospital tries to resolve the challenges? The administrative team of the Hospital plays a vital role in streamlining administrative as well as non-clinical operational process flows. The ultimate destiny of every Hospital is to “ render quality service at  low-cost ”. The Hospital first seeks to find the severity of the issue. Then, they frame methods to approach problems and to figure out the obstacles. But the major importance & focus is given in solving the clinical issues by medical departments. Where, a Hospital seeks expertise to find a persistent solution making a complete change in the operations for the other non-clinical barriers. The expert opinion assist in achieving operational efficiency that contributes to the success which leads the organization towards a healthy growth 4

PARTS OF OPERATIONS MANAGEMENT :

PARTS OF OPERATIONS MANAGEMENT The operations management consists of prime 3 parts Gap analysis - Gap analysis is a useful tool for all active organizations to examine the running system judiciously, for finding out the probable areas where more attention is required so that the organization becomes more dynamic. What is gap? The difference between the present and the projected future is ‘gap ’. Process improvement - The process entails the assessment of the present condition and tally the same with the projected stage making the Hospital system more effective. Implementation – The process of implementing the new strategy into the Hospital system to vanish the gaps (includes knowledge sharing, training & setting quality indicators) and checking its efficiency. 5

How the gap can be reduced? :

The gaps weakens the Hospital system which completely curtails the productivity that diminishes the effectiveness & efficiency of the service. The gap declines the quality & patient satisfaction. How the gap can be reduced? (SOP-Standard Operating Procedure) 6

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What we do at FrontEnders? Result- maintains the overall Efficiency offering quality & cost effective Service to the patients. We will see that the overall system is upgraded as and when required, exactly in tune with the change in the information and medical technology 1 2 3 4 5 6 7

How our tool works & benefit your Hospital?:

How our tool works & benefit your Hospital? Gap analysis is a useful tool for all active organizations to examine the running system judiciously, for finding out the probable areas where more attention is required so that the organization becomes more dynamic.  Initially we analyze the exact obstacles causing the gap in the system. Our expertise can figure out the best strategic plan that suits your Hospital. We frame the “ Standard Operating Procedures ” based on National & International standards. Then, we assist to implement the newly framed strategies through training & setting quality indicators. We evaluate the performance of the new strategy & compare with the standards. Revamping the standard procedures enhances operational efficiency which results in high productivity. 8

Advantages of Operations management :

Advantages of Operations management Gain competitive advantage Increase the patient flow Improves the return on investment Generates more revenue Reduces time consumption Streamlines the process Enhances efficiency Refine the quality of care Organizes the workflow Elevates patient’s satisfaction 9

Increase your operational efficiency & gain competitive advantage to enhance your Hospital reputation :

Increase your operational efficiency & gain competitive advantage to enhance your Hospital reputation “We are here to support you” 10

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CONTACT US FOLLOW US ON [email protected] +91 (44) 2489 0001 +91 (44) 4014 3333 www.frontenders.in https://www.facebook.com/FrontEndersHealthcare https://www.linkedin.com/company/frontenders 11

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