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Presentation Description

NDR 737 Online Dispute Resolution By: Cindy Killinger, Marianne Bradshaw, Michael Hughes, and Doug Halsema

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Presentation Transcript

Uses in Dispute Resolution:

Uses in Dispute Resolution Trade Associations Law Firms Homeowner Associations Corporations Membership Associations Unions Municipalities Pension Boards

Uses in Dispute Resolution Government Affairs and Advocacy:

Uses in Dispute Resolution Government Affairs and Advocacy Poll members and Supporters Grass-roots to National exposure Provide result statistics to Legislators and/or Constituents Accountability due to Objective Criteria

Uses in Dispute Resolution Facilitate Consensus & Break Deadlock:

Uses in Dispute Resolution Facilitate Consensus & Break Deadlock Union Interests listed Allow comments Feedback tabulated Re-present newly revised issues

Uses in Dispute Resolution Facilitate Consensus & Break Deadlock:

Uses in Dispute Resolution Facilitate Consensus & Break Deadlock Union Commence Voting Weighted Ranked Yes/No Quick results Meets 21 st century expectations of negotiation

Costs for eBallot:

Costs for eBallot Based on membership numbers 1,000-4,000 $1,995 30,000-40,000 $4,000 Annual membership Unlimited usage within 12 months

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms:

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms Secure Latest Technology Encryption Tested Daily Client Piece of Mind

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms:

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms Transparent Track administrator PIN # limits access Easily audited for Accuracy and Fraud Prevention Ajax “StrongMail”

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms:

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms “StrongMail” Limits “Bouncebacks” Positive “Sender Reputation” Maintain Accurate Email List Allows Targeted Follow-up

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms:

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms Increased Participation = Accurate Results Multi-Channel Access Mobile Voting Telephone Voting E-mail Paper Available Integration to Client Software

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms:

Benefits Brought to Dispute Resolution Overcome Typical Pitfalls of ODR Platforms International and Cultural Applications Translations available in many languages Customizable cultural icons Global Participation

Problems & Risks if eBallot used for Dispute Resolution:

Problems & Risks if eBallot used for Dispute Resolution Parties May Give in too Easily Win/Lose Stigma Handled up-front Voting vs Consensus Reframing can achieve full consent Permanent Record of Voting

Presented by::

Presented by: Marianne Bradshaw Douglas Halsema Michael Hughes Cynthia Killinger