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Name of Innovation: TELEHEALTH:

Name of Innovation: TELEHEALTH Team/ Individual Name: TELEHEALTH Members of the Team: GARVIT MAINI Name of College and City: BITS PILANI HYDERABAD CAMPUS Course of specialization: EEE Year/ Batch: 2010-2014 ( 4 th year) College ID: 2010A3PS206H

Stage of Innovation submitted::

Stage of Innovation submitted: Idea: It is at a nascent stage where it is a thought with substantial research material or a design Current Status: I have been working on this project for two months & have thoroughly ideated the business model Recently completed the prelaunch survey by interacting with potential customers, understanding their needs ,demands and expectations. On going research in following areas : similar technologies & start ups , market size. Idea Prototype Established Scaling

The Innovation:

The Innovation Chosen Industry : public services (health services) Chosen technology : mobility (mobile phones /telecommunication) Objective : To provide necessary healthcare after the patient has been discharged from hospital Approach : providing necessary information/guidance via SMS on mobile phones Description : The Telehealth system will provide alerts/guidance to the patient/care taker by communicating via telephonic messages also giving development reports to care taker by interacting with patients. Few of initial services planned are: Reminds them of follow-up appointment, daily medication, health check ups etc. Suggests all necessary precautions, health exercises other general care info Provides them with guidance in doing their activities of daily living such as : Personal care: bathing, eating, dressing, toileting Household care:  cooking, cleaning, laundry, shopping Health care:  physical therapy, wound treatment, injections Emotional care: companionship, meaningful activities, conversation. Provides access to following info: Paid in home help; Community resources such as: support groups, counseling, Medicare policies

Compelling need for the innovation:

Compelling need for the innovation A trip to the hospital can be an intimidating event for patients and their families. Effective discharge planning can decrease the chances of readmitting to the hospital, help in recovery, ensure medications are prescribed and given correctly, and adequately prepare caretaker. Studies have shown that as many as 40% of patients over 65 had medication errors after leaving the hospital, and 18 %of Medicare patients discharged from a hospital are readmitted within 30 days. Nearly 20% of patients experience adverse events within 3 weeks of discharge, nearly three-quarters of which could have been prevented or ameliorated. HEALTH CARE INDUSTRY : The Indian healthcare industry, which comprises hospitals, medical infrastructure, medical devices, clinical trials, outsourcing, telemedicine, health insurance and medical equipment, was valued at US$ 79 billion in 2012, and is expected to reach US $160 billion by 2017. The Indian healthcare sector is expected to grow at about 15 % year-on-year MOBILE TECHNOLOGY: The no of mobile owners in India shows that it’s the only thing that doesn’t discriminate Indians on the bases of wealth or caste. Its wide reach gives opportunity to provide basic necessities to the right person at the right time.

Expected Impact:

Expected Impact Reduction in readmission into hospitals cases, reducing after surgery hospital visits Reduction in medication error cases ensuring faster recovery making the care taker job easy and stress free Measurement technique: monthly survey via text message and analysis of hospital data. Sustainability: For this service our target customer will be hospitals & doctors, no money will be charged from patients This service will not only give competitive edge to hospitals/doctors but will also enable them to generate trust over patients on their capabilities & will also help them to regularly communicate with their patients. This service once tested and proven effective could be used by various NGO / Government agencies to generate real time+true health data & measure impact of various healthcare schemes run by government


Implementation research prototype test website sept.13 team formation nov.13 customer survey mar.14 beta version business model feedback full throttle Resources required : I consider TEAM as most important resource hence I require: A technical co-worker who handles the telecommunication part, website etc. A mentor with experience in healthcare industry. Monetary resources: yet to be evaluated ( approx. 200k in beginning to set up telephonic services , getting employees & space for operation) Strategical telecommunication partner. Challenges : Generating credible information about healthcare & Developing a system that enables patient specific information. Encouraging / ensuring patients follow the instructions/ advices provided Solutions and opportunities: For obtaining patient specific information like next appointment date ,allergies etc the hospital/doctor contribution will be required. Making the SMS service very interactive, regularly reminding patient how valuable his health is! Reference to similar technologies: Health portal sites in USA: Internet based facility where patients can access their health records, make queries, chat with care-providers Safaricom Call-a-doc service in Kenya: This is a 24*7 call centre service by a mobile phone company , it employs doctors for the service

The Competitive Advantage:

The Competitive Advantage Competitive innovation: hospitals providing telemedicine services like Apollo: Online Answers/Calls from Doctors : / Competitive advantage: presently most start ups / hospital initiatives are focused on providing telemedicine services via phone/online rather than recovery care. For those hospitals who have started TELE services we appear more as a partner than a competition Source of guidance : Currently pursuing the coursera course “Mobile health without borders” which showed me the power mobile phones posses. Presently interning at BOSCH where I came across Bosch healthcare product : “health buddy” and idea of introducing similar service in Indian condition was incepted. Patent strategy : After testing the “alpha” version of the innovation we will have to file for patent since many big players would be interested in it. (telecommunication & health care biggies)

Thank You:

Thank You