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When you hear the word "coach," what comes first into your mind?

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Do you picture a sports team with someone shouting out directions?

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or perhaps a frowning manager pacing to and fro and calling out the names of the players?

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Coaching is no longer reserved for sports teams — it is now one of the key concepts in leadership and management. So why has coaching become so popular in the business world?

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Many organizations today have identified “coaching” as preferred leadership style for their management workforce. Coaching is a powerful organizational leadership strategy to systematically improve business performance. And that according to survey “best bosses” are those identified as having a coaching style. – Maureen Moriarty, The Workplace Coach, Pathways to Change

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So what is COACHING?

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Paul Hersey and Kenneth Blanchard in the late 1960’s were the first to describe the coaching leadership style. In 2002, Daniel Goleman went to document the coaching leader as one of the six leadership styles. Visionary Coaching Affiliative Democratic Pacesetting Commanding

Leadership Coaching :

Leadership Coaching As described by Daniel Goleman , the coaching leadership style is best summed up by the phrase "try this."   They're able to tie together career aspirations and personal goals.  They help followers to see how everything fits together.  And because of this ability and interest in helping others, they're good at developing a long-term plan to reach long-term goals .

Leadership Coaching Definition:

Leadership Coaching Definition Leadership Coaching as a general term describes a specific type intervention that can be carried out strategically with individuals and/or teams or the total organization (Flaherty 2005; Kets de Vries 2005b; Orem, Blinkert et. Al. 2007). Its aim is to direct a person or group of people toward specific mutually determined goal.

Leadership Coaching Definition:

Given the element of mutuality, leadership coaching can accelerate progress by providing focus and awareness. It is about helping the people who are being coached to reach a fuller potential – a point at which they not only know themselves better, but also feel comfortable with who and what they are . Leadership Coaching Definition

Leadership Coaching Definition:

Leadership Coaching Definition “ Unlocking a person’s potential to maximize his or her own performance. It is helping them to learn rather than teaching them . Center for Creative Leadership.

Leadership Coaching Definition:

Leadership Coaching Definition Coaching is a collaborative partnership centered on achieving goals. The primary objective is to develop the person being coached. In a nutshell, it is a way of leading that supports, champions, guides, and challenges, an individual to maximize their potential and performance. - Maureen Moriarty, The Workplace Coach, Pathways to Change

What Coaching is NOT….:

What Coaching is NOT…. Coaching is not Counseling Coaching is not Therapy Coaching is not Giving advice Coaching is not Consulting

Coaching Is Creating New Empowering Alternatives:

Coaching Is Creating New Empowering Alternatives And it is to… Lead and not Follow Belief and not Doubt Create and not Destroy Defy All Limitations Raise Their Standards Step Up Continuously Connect and Not Judge

What is a Coach?:

What is a Coach? A coach transports a valued person from where they are to where they want to be. -Old Webster

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17 C O A C H onviction Driven: Never compromise beliefs verlearning : Ongoing learning udible – Ready: Know when to change onsistency : Respond predictably to performance onesty -Based: Walk your talk. (Blanchard & Shula, 2001 )

What does a coach do?:

What does a coach do? In the book of Effective Coaching, Marshall Cook (1999) challenges readers to reflect on when they were first learning to ride a bike. As a parent, your role is to serve as a coach, "running beside the wobbling bike, shouting encouragement, your fist tightly clutching the handle bars and then gradually loosening your grip until finally, your heart in your throat, you let go, launching your child into the world." (p. 6)

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The bicycle metaphor provides many useful insights into the role of a coach. Most importantly, we must continually recognize that coaching process is a relationship. It is only through working together that the coach and the individual (or team) can take an activity that at first seemed impossible, and make it become second nature. In this relationship, the coach provides the environment, support, feedback and encouragement. While the individual or team must be open and committed to change and improvement. The bicycle metaphor also points out that in an ideal world, successful coaches will keep creating situations where they are no longer needed.

To illustrate the attributes of a good coach, Marshall Cook (1999) developed a useful tool that compares and contrasts the traits of the archetypal "boss" with the ideal "coach." (p.27):

To illustrate the attributes of a good coach, Marshall Cook (1999) developed a useful tool that compares and contrasts the traits of the archetypal "boss" with the ideal "coach." (p.27) The Boss The Coach Talks a lot Tells Fixes Presumes Seeks Control Orders Works on Puts product first Wants reasons Assigns blame Keeps distant Listens a lot Asks Prevents Explores Seeks commitment Challenges Works with Puts process first Seeks results Takes responsibility Makes contact

Coaching style:

Coaching style Raises performance & develops people for the future Listen to the needs of their people Work at the pace of the individuals being coached rather than impose their own pace Demonstrate active listening & empathy Ask tough questions to make the individual think for themselves Challenge people to do things differently Help people to set clear development goals Give frequent feedback Give regular praise & recognition

Coaching- pros and cons:

Coaching- pros and cons Each of the leadership styles has advantages and disadvantages. The company with coaching leadership style will provide a very positive workplace environment to the followers which will help the employees to identify both strength and weaknesses. Coaching leader is also able to tie together the career aspiration and personal goals. They will help the employees to see how everything fit together. And because of this ability and interest, then can help the company to develop a long-term plan to reach a long-term goals and get a long-term productivity or in other words, this type of the leadership will encourage growth and development of the organization in the future.

Coaching- pros and cons :

Coaching- pros and cons As for commitment, coaching helps there, too, because the style’s implicit message is, “I believe in you, I’m investing in you, and I expect your best efforts.” Employees very often rise to that challenge. The coaching style works well in many business situations, but it is perhaps most effective when people on the receiving end are “up for it.” For instance, the coaching style works particularly well when employees are already aware of their weaknesses and would like to improve their performance. Similarly, the style works well when employees realize how cultivating new abilities can help them advance.

Coaching- pros and cons:

Coaching- pros and cons Although most of the people agree that business coaching is a wise investment, it does have a few drawbacks. One of the biggest drawbacks is that the opinion of a business coach may differ widely from those of the manager or business owner. This may lead to personal conflicts, as a manager they may feel that their positions are under mind and an outsider is being given the power to interfere in company affairs and implement strategies that they find appropriate.

Coaching- pros and cons:

Coaching- pros and cons T he coaching style makes little sense when employees, for whatever reason, are resistant to learning or changing their ways. And it flops if the leader lacks the expertise to help the employee along. The fact is, many managers are unfamiliar with or simply inept at coaching, particularly when it comes to giving ongoing performance feedback that motivates rather than creates fear or apathy.

Coaching- pros and cons:

Coaching- pros and cons Perhaps the biggest drawback of this style is that it takes time and patience.  A manager needs to make an up-front investment in an employee with the hope of reaping the rewards of above average performance later on.

Effectively Using the Coaching Style:

Effectively Using the Coaching Style This style is most effective when the employees working under the coach are receptive to this help.  If someone is managing employees that are extremely resistant to change, or are not interested in learning new things, the manager will struggle if they choose this style.  It's also inappropriate to use this style if someone lacks the technical expertise needed to help those they're managing. It's very rare in the workplace to find employees that are not interested in improving their performance and bettering themselves.  As a coach, it's important to supply ongoing feedback on performance.  It's equally important to do this in a manner that motivates the employee and does not create fear. The intriguing aspect of the coaching leadership style is that it is used so infrequently, yet it is extremely effective in almost any situation; they're constantly sending their followers this message: * I believe in your abilities. * I'm willing to invest my time in you. * In exchange for this trust and investment, I expect you to try your hardest.

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“ Coaching is just one of the styles of leadership. It can be done in combination with the other emotional leadership styles depending on the profile of the emerging team.”

References: :

References: Leadership Coaching and Organizational Transformation: Effectiveness in a World of Paradoxes by Manfred Kets de Vries , pdf Cook, M. (1999). Effective Coaching. New York, NY: McGraw_Hill . Humphrey, B., & Stokes, J. (12000). The 21st Century Supervisor. San Francisco, CA: Jossey -Bass Pfeiffer The Ken Blanchard Companies. (2004). Situational Leadership II. Retrieved February 18, 2004 from the World Wide Web: Coaching as a leadership style scores big By Estienne de Beer

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