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Technology Trends in Functional Management : 

Technology Trends in Functional Management Carlo D. Smith Ph.D. Missouri State University

Agenda : 

Agenda It’s all about quality information and processes Six trends along the technology hype cycle A focus on three trends Radio Frequency Identification Business Process Management Project Portfolio Management

It’s about information and process quality : 

It’s about information and process quality

Six technology trends : 

Six technology trends Business Intelligence Compliance Management Systems Radio Frequency Identification (RFID) Business Process Management Portfolio Management Wireless Communication

Hype Cycle : 

Hype Cycle Source: Gartner Group

Radio Frequency Identification (RFID) : 

Radio Frequency Identification (RFID) RFID tags are tiny microchips that listen for a radio query and respond by transmitting their unique ID code. RFID Technology supports: Supply Chain Management Better rotation & monitoring Reduces handling requirements Improves planning & forecasting Financial Management: Real-time transaction visibility Reduces errors from human intervention Improved accountability

Slide 7: 

RFID Radio Frequency Identification

The Competitive Landscape : 

The Competitive Landscape

RFID provides quality information for functional managers. : 

RFID provides quality information for functional managers.

Business Process Management : 

Business Process Management Business Process Management solutions help organizations: Document and define processes Identify opportunities for improvement Implement process changes Monitor on-going process performance

Process Characteristics : 

Process Characteristics

Slide 12: 

Person-to-Person interactions Source: Action Technologies

The Competitive Landscape : 

The Competitive Landscape

Business Process Management facilitates effective transaction completion : 

Business Process Management facilitates effective transaction completion

Project Portfolio Management : 

Project Portfolio Management Project Portfolio Management solutions offer a means to objectively evaluate, compare, and modify the mix of project being supported by human, capital, and financial resources in the organization.

Portfolio Management Review : 

Portfolio Management Review

Slide 17: 

Respondents using IT portfolio management Source: CSC survey of business and government executives

The Competitive Landscape : 

The Competitive Landscape

Project Portfolio Management offers a means for objective assessment and comparison. : 

Project Portfolio Management offers a means for objective assessment and comparison.

Summary : 

Summary RFID is gaining momentum and is the next wave of SCM and asset monitoring and accountability technology Business Process Management applications offer an opportunity for significant productivity improvements in person-to-person organizational activities Project Portfolio Management systems will see application extending beyond IT to support alignment and decision making throughout organizational operations.

Slide 21: 

Contact Information – Carlo D. Smith Ph.D. Phone: 417.773.4185 Cell: 417.773.4185 email: [email protected]

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