slide 1: Sales CRM
8/8/2018 www.tekshapers.com
slide 2: What is Sales CRM
• CRM stands for Customer Relationship Management which
complies the data across different channels and helps
individuals and team to increase their customer
communication for sales.
• It helps to track the customers by their email address books
and spreadsheet.
• With the help of your CRM sales process you can constantly
increase your sales and provide better customer experience.
8/8/2018 www.tekshapers.com
slide 3: Components of Sales CRM
Marketing
Automation
Sales-force
Automation
Contact
center
Automation
Work-flow
Automation
Location
based
Automation
Lead
Management
8/8/2018 www.tekshapers.com
slide 4: Impact of CRM on Businesses
• For small businesses CRM system may simply help you to put
the data in the cloud and makes it accessible in real time.
• CRM can quickly expand to include more sophisticated
features to help team to collaborate with customers send
emails to them.
• With the growing business you can manage customer
connections and information in variety of ways.
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slide 5: Use of CRM for Sales
Plan and manage time like a pro
Enjoy safe storage space
Prepare Activity Report
Stop surfing Start targeting
Rationalize your sales move
Show up the time for new sales
8/8/2018 www.tekshapers.com
slide 6: How Does CRM Works
• With the easy access to customer’s data such as contact info
sales opportunities CRM can give a clear overview of your
customers.
• It helps you to better manage the customer relationships and
interactions that drives towards success.
• With an easy to use customizable dashboard you can look a
360 degree view of your customers at one place.
8/8/2018 www.tekshapers.com
slide 7: Role of CRM in Sales
Improves
Lead Management
Builds
Customer
relationships
Less routine
task
Tracking
Analysis
Effective
Cross
selling
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slide 8: Steps to Improve Sales CRM
• Build a database
• Analyze define types profitability
• Customer selection
• Activities to delight selected customers- discourage others
• Analyze again to see how we’re doing
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slide 9: Information contributed by Tekshapers
Software Solutions Pvt Ltd. one of the
leading software development company.
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slide 10: To discuss your Sales CRM details you can
directly connect with us at:-
• Contact:+91 120 414-4455 India
+1 248 565-4747USA
• E-mail: salestekshapers.com
• Visit: http://tekshapers.com
8/8/2018 www.tekshapers.com
slide 11: You can also follow us on Social Media Platform:
https://www.facebook.com/Tekshapers
https://twitter.com/TekshapersInc
https://www.linkedin.com/company/tekshapers-
inc
8/8/2018 www.tekshapers.com
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