Impact of CRM on Businesses

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Presentation Description

For small businesses, CRM system may simply help you to put the data in the cloud and makes it accessible in real time. CRM can quickly expand to include more sophisticated features to help team to collaborate with customers, send emails to them. With the growing business, you can manage customer connections and information in variety of ways.

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Presentation Transcript

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Sales CRM 8/8/2018 www.tekshapers.com

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What is Sales CRM • CRM stands for Customer Relationship Management which complies the data across different channels and helps individuals and team to increase their customer communication for sales. • It helps to track the customers by their email address books and spreadsheet. • With the help of your CRM sales process you can constantly increase your sales and provide better customer experience. 8/8/2018 www.tekshapers.com

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Components of Sales CRM Marketing Automation Sales-force Automation Contact center Automation Work-flow Automation Location based Automation Lead Management 8/8/2018 www.tekshapers.com

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Impact of CRM on Businesses • For small businesses CRM system may simply help you to put the data in the cloud and makes it accessible in real time. • CRM can quickly expand to include more sophisticated features to help team to collaborate with customers send emails to them. • With the growing business you can manage customer connections and information in variety of ways. 8/8/2018 www.tekshapers.com

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Use of CRM for Sales Plan and manage time like a pro Enjoy safe storage space Prepare Activity Report Stop surfing Start targeting Rationalize your sales move Show up the time for new sales 8/8/2018 www.tekshapers.com

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How Does CRM Works • With the easy access to customer’s data such as contact info sales opportunities CRM can give a clear overview of your customers. • It helps you to better manage the customer relationships and interactions that drives towards success. • With an easy to use customizable dashboard you can look a 360 degree view of your customers at one place. 8/8/2018 www.tekshapers.com

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Role of CRM in Sales Improves Lead Management Builds Customer relationships Less routine task Tracking Analysis Effective Cross selling 8/8/2018 www.tekshapers.com

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Steps to Improve Sales CRM • Build a database • Analyze define types profitability • Customer selection • Activities to delight selected customers- discourage others • Analyze again to see how we’re doing 8/8/2018 www.tekshapers.com

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Information contributed by Tekshapers Software Solutions Pvt Ltd. one of the leading software development company. 8/8/2018 www.tekshapers.com

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To discuss your Sales CRM details you can directly connect with us at:- • Contact:+91 120 414-4455 India +1 248 565-4747USA • E-mail: salestekshapers.com • Visit: http://tekshapers.com 8/8/2018 www.tekshapers.com

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You can also follow us on Social Media Platform: https://www.facebook.com/Tekshapers https://twitter.com/TekshapersInc https://www.linkedin.com/company/tekshapers- inc 8/8/2018 www.tekshapers.com

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8/8/2018 www.tekshapers.com