MagChat Magento Extension-Documentation

Views:
 
     
 

Presentation Description

This presentation is about our MagChat Magento Extension, which allows store owners to add a live chat feature on their online stores. This will help their customers to make direct contact to the store owner in case of any issue. Feel free to contact our technical support in case of any issue. Get this extension here: http://www.softprodigy.com/store/featured/magchat.html

Comments

Presentation Transcript

PowerPoint Presentation:

MagChat Magento Extension SoftProdigy E 206 Industrial Area Phase 8 B Mohali 160055 India + 91.172.5211400 Website: http://softprodigy.com/store

PowerPoint Presentation:

Contents 1. Understandings 2. Features 3. Steps To Be Taken For Installation 4. How To Add Operators?

PowerPoint Presentation:

Understanding   This document explains the information about MagChat extension. Almost every company wants to give good service to their customers and this extension provide live chat feature to the website holders to provide instant service to the customers. This extension gives you the functionality to do that with ease. Explained below are the processes to do it . Features:   Better user interaction and interface. In case no operator is available for chat at a given time, the visitor can contact through email. Compatible with all browsers. The extension works on mobile devices as well.

PowerPoint Presentation:

Steps to be taken for Installation Step 1 . Login with your Magento admin.

PowerPoint Presentation:

Step 2 . Go to system -> Magento Connect -> Magento Connect Manager

PowerPoint Presentation:

Step 3 . Login with Magento Connect Manager (with your Magento admin credentials)

PowerPoint Presentation:

Step 4 . Upload package file (purchased file) in direct package file upload section and click on upload .

PowerPoint Presentation:

Step 5. Return to Magento admin and clear cache from System -> Cache Management

PowerPoint Presentation:

Step 6 . Logout from Magento admin and re-login.

PowerPoint Presentation:

How to Add Operators? Step 1. To add new operator you need to login with Magento admin and go to MagChat -> Dashboard.

PowerPoint Presentation:

Step-2. Login MagChat with admin credentials. The default admin credentials for MagChat is admin/admin123 and you can change these from magchat / php / config / config.php file.

PowerPoint Presentation:

Step-3. Select settings menu and then select operators tab

PowerPoint Presentation:

Step-4. Here you can find a list of all existing operators and an Add New button to add new operator.

PowerPoint Presentation:

Fee Free to contact for any type of Magento Customization or Extension/Theme Development or 3 rd Party Integration. Website : http://www.softprodigy.com/store Customer Support Service: http:// www.softprodigy.com/store/support SoftProdigy has a dedicated team of Magneto extension developers who provide insightful extensions to make the process easier for Magento eCommerce users. All extensions at SoftProdigy Store are available at the most competitive prices. These easy-to-use extensions provide unique promotional techniques, enhance your sales, simplify the navigation, and thus improve the experience at your site.

authorStream Live Help