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The Significance of Email in Boosting ROI for Omni-Channel Marketing Omni-channel marketing is the practice by which businesses interact with consumers via polymorphous channels i.e. both direct and indirect in order to sell those customers goods and services offered by a business. So by direct channels we mean the business proactively reaches a customer through physical stores direct mail or catalogues. And via indirect channels by way of websites or on social media platforms commonly referred to as inbound marketing. The other means by which consumers are reached or influenced by omni-channel marketing are through text messages search engine optimization or SEO GPS a customer’s proximity to goods or services and emails. So in short omni-channel marketing is a combination of inbound and outbound marketing practices with the end goal being that a customer is reached through a channel of his or her choosing. At the end of the day the customer is more in control of the buying process than the marketer is. Long live the King Register Login  If you continue browsing our website you accept our cookie policy and our privacy policy as well as the use of cookies and similar technologies from us and third parties. Cookies enable us to improve your browsing display contents tailored to your profile optimize our offers ensure the follow-up of transactions and detect advert click fraud D e c l i n e A c c e p t Learn more

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Back in the day before the dawn of the social media influenced era email marketing was king. It was only over a decade ago that most had considered email to be an outdated means of communication with the meteoric rise of platforms like Facebook and Twitter taking center- stage. Most thought that the email had met its match and its reign as the G.O.A.T Greatest of All Time had finally come to a shrieking halt. Some went as far as to state that email was simply unreliable that it needed a huge overhaul. That the carcass of the email lay strewn on the side of the information highway rotting. Boy they couldn’t have been more wrong.  So what changed When and how did this one-time trusted messenger pull- off the ultimate phoenix maneuver Those that prophesied the fall of the email didn’t account for the fact that email was destined to evolve. Passport to Virtual Country

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Well come to think of it everything from your social media accounts online shopping escapades to your most favored guilty pleasure gaming app requires you to login. Pretty much everything you do online does these days. And when it comes time to logging-in the one thing that you require is a valid email address. Get your cheat list here The Good the Bad and the Ugly The biggest appeal of the mighty email is that it doesn’t you cost a dime and the service is easy to use. What’s even better about it is that emails can be well-timed and are easily testable. The down-side is that it does explicitly require a customer’s opt-in approval it sees much lower open rates than say direct mail and essentially its low-cost creates a certain blandishment among marketers to over-do it.

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It’s like most Marketers at times go the extra mile when it comes to helping a consumer reach his/her email storage limit by way of spamming the life out of them. Instead of them opting to invest more efforts in targeting or segmenting their email campaigns. Sometimes if an email marketer cites a low email opt-out rate as proof that they’re not over- doing it that might not entirely be true. Most customers that are at the receiving end of a plethora of email campaigns as part of numerous email marketing strategies practiced usually tend to tune-out rather that opt-out. You might agree with the fact that it at times can become a tedious task to delete the monstrous number of spoiler mails that good ol’ regular Joe receives on a regular basis. The run- of-the-mill businessman in 2018 received an average of 95 emails each day. Yes average Related blog: 5 Common email List mistakes to Avoid Keeping Up with the Times But the omni-channel marketing process can be enhanced when email campaigns are done properly and when they contain content that is of actual value to the consumer. Consumers have changed the way they use email today. They read emails when anchored say

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at a desktop and they do the same when they’re on the move with the help of mobile devices. According to a study carried-out by Litmus 54 of all emails read are done so on mobile device. It’s really no surprise that marketers have understandably shifted their efforts towards mobile- responsive designs. And this isn’t just for landing pages or websites but for emails too. When done well it can work wonders. In fact the most important aspect of perfectly executed email campaigns is just how effective they truly can be with regards to omni-channel marketing. Inbox the Champ According to the Digital Marketing Association’s 2015 national client email report the ROI for the email was a staggering 3800. Email Marketing even claimed the title of being the most effective channel according to

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g g g research conducted by Smart Insights Technology for Marketing and Automation 2015. It should come as no surprise that email marketing and omni-channel marketing are closely linked to one another. After all email marketing isn’t just another means to communicate with prospects and customers alike. It has proven itself to be an effectively efficient way to guide your customers and prospects to your end goal/result once you have your marketing collateral on-point. And that feat itself is enough of a reason to cement the fact that email is a crucial factor in the success of any omni-channel marketing campaign today and is here to stay for a very long time. With ReachStream you don’t just get a large Contact Database instead you’re guaranteed to have the incentive of access to quality contact information that will do wonders for your business. Go ahead contact us for a free quote Remember there’s no school like the old school and email as it were still remains the proverbial headmaster. Contact us

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Kate Anderson Content marketing manager  Kate is the content marketing manager at ReachStream and is responsible for driving more traffic to the website. Her sharp wit creativity and extensive knowledge about the industry have allowed her to precede over the content team turning in more leads and retaining more customer. During the last two years she has actively participated in strengthening the content team. Content might be the king but engagement is the queen and this lady rules the house. Other than motivating the team Kate loves to meditate and go for long walks. Don’t forget to share this post Subscribe to Our Blog Stay up-to-date with the latest in marketing sales service tips and news.

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