2006 IMEX session ER

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What’s love got to do with it?: 

What’s love got to do with it? Elizabeth Rich Agenda Pty Ltd Australia

Slide2: 

Aim for the heart Not the head

What’s love got to do with it?: 

What’s love got to do with it? Members working in isolation High tech – high touch Emotional connection Volunteerism

What’s love got to do with it?: 

What’s love got to do with it? Promote ….. Trust Emphathy Group therapy Recognition Relaxation Equality Personal touch

What’s love got to do with it?: 

What’s love got to do with it? Avoid cliques Reward volunteers Recognise veterans Encourage newcomers Welcome families/partners Promote hospitality Train staff on personal touch Avoid over-regulation/bureaucracy Maintain communication

What’s love got to do with it?: 

What’s love got to do with it? You don’t love me anymore!

What’s love got to do with it?: 

What’s love got to do with it? 'You’re shutting me out of your life.' Avoid cliques Encourage newcomers

What’s love got to do with it?: 

What’s love got to do with it? 'You never appreciate me anymore …' Reward volunteers Recognise veterans

What’s love got to do with it?: 

What’s love got to do with it? 'You’ve never liked my family …' Welcome families/partners

What’s love got to do with it?: 

What’s love got to do with it? 'You never invite me to your place.' Promote hospitality

What’s love got to do with it?: 

What’s love got to do with it? 'You always sound so horrible and uncaring when we talk.' Train staff on personal touch Avoid over-regulation/bureaucracy

What’s love got to do with it?: 

What’s love got to do with it? 'You never call me anymore.' Maintain communication

What’s love got to do with it?: 

What’s love got to do with it? Avoid cliques Reward volunteers Recognise veterans Encourage newcomers Welcome families/partners Promote hospitality Train staff on personal touch Avoid over-regulation/bureaucracy Maintain communication

What’s love got to do with it?…. everything !: 

What’s love got to do with it? …. everything !

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