Reputation Management Tips For Local Businesses

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Reputation Management Tips For Local Businesses for small to medium company located at 2495 25th Ave NE Issaquah, WASHINGTON 98029 United States

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10 Reputation Management Tips For Local Businesses 1.888.406.4811 www.flexpointmarketing.com

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TIP 1 Develop a Crisis Plan A company’s worst nightmare is to discover that there are negative mentions about them floating around on the web. Be proactive by setting up a plan that details critical information about how you will deal with this situation if it should occur.

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TIP 2 Put Customer Service FIRST The basis for a positive reputation is to have a great business with excellent customer service. If not you are giving people a reason to post negative content about you on the internet.

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TIP 3 Find Out What People Are Saying The internet is a huge field for people to discuss products services and businesses. Therefore be sure to consistently monitor social media blogs and customer review sites for comments about your business.

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TIP 4 Face the Negative Issues Many of your unsatisfied customers may go to social media review sites or blogs to air their feelings about your brand. Whenever you see this respond to them promptly and try to remedy the situation to show that customer service is a top-priority.

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TIP 5 Develop and Distribute Great Content Consistently Publishing relevant useful keyword optimized content on a consistent basis will help your business get more “positive” search engine exposure. This leaves less room for negative mentions to show up which are usually out of your control.

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TIP 6 Build Loyalty and Trust Building a social media community can go a long way in helping your online image. Social followers tend to be loyal and post “positive” feelings about businesses they enjoy. Leverage this fact by engaging with your social audience regularly.

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TIP 7 Ask Happy Customers for Reviews Simply asking your satisfied customers for reviews – without bribing or giving incentives – is a great way to build a positive online reputation. In most cases if you don’t ask you won’t receive.

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TIP 8 Post Positive Reviews on Your Website Your website is your internet “home.” This is where many consumers go to learn more about your company. So having positive reviews posted on your website is a great way to put potential customers at ease when it comes to doing business with you.

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TIP 9 Be Careful with Your Online Comments One way to damage your reputation is by commenting on controversial issues trash talking or talking about unprofessional details of your private life. There is a lot you can say online that is related to your industry and will help your target audience – so stick to these types of posts and comments.

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TIP 10 Work to Repair Any Damage If your company is suffering due to damaging online information whether it’s true or not take immediate steps to address it. This may involve the services of a professional but if you do not handle it it is definitely hurting your ability to generate new customers.

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THANK YOU 1.888.406.4811 www.flexpointmarketing.com