163 slides include: understanding the basics of effective customer service, knowing customer wants and expectations, the 4 steps to super service, what to say and addressing excuses, implementing a program and examining behaviors, 7 practical steps to customer service, performance standards and quality, looking to the future, Q& A's, increasing customer satisfaction, the top ten customer complaints, the five most common customer requests, 4 steps to super service, how to's and more.
Tags:
Customer Service powerpoint , Customer service ppt , Customer service strategies , Profit , Sales ppt , Service standards , Slide download , Speaker resource service , Telemarketing
By:
ReadySetPresent
Business & Finance
34 months ago
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