Sign In:
How do
I sign in?
Signing in is the initial step to access your authorSTREAM user account. To sign
in, click on the link marked ‘Sign In’ made
available on the homepage. Submit your email (you had signed up with) and password
to let us verify your identity so that we can safeguard your account against any
misuse. Click on the button marked ‘Submit’. An exact
combination of username and password welcomes you to your user account with authorSTREAM.
I forgot
my password. How can I retrieve it back?
If you have forgotten your password, click on the link marked ‘Forgot
Password’ made available on ‘Sign In’ page.
The Forgot Password page opens up. Enter the email address that you had signed up
with. That will authenticate your identity to us and we will instantly email your
password to on your email address.
I am unable
to login. Why?
You can login with the e-mail and password you used to register on authorSTREAM.
If you don’t remember your password, please go to the ‘Forward Password’ link to retrieve your password.
I’m
encountering a server error while trying to log in, what do I do?
If you come across any server error, refresh the browser and try to log in. If the
error persists, you can report the error to us at
support@authorSTREAM.com.
I’m
getting “username and password don’t match” error, what do I do?
Check that you have entered username and password correctly. If you remember your
username, you can retrieve your password through
Forgot Password link.
Are my
username and password case sensitive?
Your password is case sensitive but the username is not.
How can
I avoid entering password again and again while signing in to my authorSTREAM account?
Check “Remember me on this computer” box on the sign
in page. If you don’t log out, your browser automatically signs in to your
account next time you access the authorSTREAM web site.
Why is
my username and password automatically entered on the login page?
Your browser settings store your username and password, so you automatically sign
in to your authorSTREAM account.
If you don’t want your browser to remember your username and password, follow
these steps:
- Click the 'Tools' menu at the top of your browser, and select 'Internet
Options.'
- Open the 'Content' tab at the top of the dialogue box.
- Click the 'AutoComplete...' button, and uncheck the 'User
names and passwords on forms' and 'Prompt me to save passwords'
boxes.
- Click 'OK'.
What happens
if I check the 'Remember me on this computer' box on the sign in page?
You sign in to your account automatically by checking the box next to ‘Remember
me on this computer’ on the authorSTREAM sign in page. This saves
you from entering your username and password again and again. It is safe if you
access your authorSTREAM account on your personal computer.
How do
I sign out of my authorSTREAM account?
To end your authorSTREAM account, just click ‘Sign Out’
at the top of any page on authorSTREAM. Preferably you should log out of your account
to maintain its security especially if checking your account on a public computer.
We encourage you to log out of your account to protect the security of your email
information. Logging out of authorSTREAM is especially important if you check your
email on a public computer.
How do
I know the password for my alternate email ID?
You can use your old password (that of your primary email’s account) to login to
authorSTREAM with your alternate email ID.