Help Home > Features > Video Conversions

Search for your answers here

Unable to download video on MAC system. Video download as txt file.

The problem is with M4V format files when downloaded using safari on MAC. Workaround for now is to save video file using the save option on right click and remove .txt extension. If you download MP4 (Audio based presentations are converted in MP4 format) then those will play fine. You can also try downloading using Firefox or other browser.

Was this answer helpful?
Yes No
authorStream Live Help