dyanblacksmith
Posts 1
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I have embedded several audio files in my presentation and set them to play one after the other. I uplad the file to AuthorStream and view on Authorstream- perfect. I convert them to video- disaster! All the audio files play simultaneously instead of consecutively. The animations they were linked to get rushed through as if the pictures were runnig from a fire. I have tried changing settings on my files MULTIPLE TIMES and PAID MULTIPLE TIMES only to have videos I was counting on but can't use.
I did everything right because the very first video I uploaded and converted came out perfect (there was missing audio on one of those slides because I did make a mistake and link the file instead of embed)-all the slide transitioned smoothly (I do not have slide transitions) and the audio was sequential and linked to the animation. When I fixed the audio problem in that same show and tried to convert it- audio runs together.
I e-mail about this problem and asked for a refund of the money I wasted when it was their fault and was told I get a response in 48 hours. Forty eight hours has come and gone and I have heard nothing.
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