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5/1/2012 8:05:50 AM
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indiamartsuppliers
Posts 23
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Shivali
The text-overlapping issue has still not been resolved even on the recently uploaded presentations. The following presentation: http://www.authorstream.com/Presentation/indiamartsuppliers-1392102-mini-inverter-by-home-automation-india-private-limited-ghaziabad/ , has been uploaded on 17th April, 2012; but still I can see overlapping of texts on 5th to 10th slide. It's fine if the presentations uploaded before November 2011 are undergoing manual-rebuild by your technical team, but please ensure that the uploads after November 2011 do not contain the same.
Regards
Sourabh Paul
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5/2/2012 8:31:07 AM
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indiamartsuppliers
Posts 23
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Shivali
Also please observe the bullets in the slides, they are not the same which we have actually set in our master slide; the conversion process should not affect the texts, fonts, bullets etc.
Regards
Sourabh Paul
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5/4/2012 8:05:28 AM
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shivalli
Posts 56
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Hi,
The issue that we were talking about is "Preserve" in master slide which caused overlapping of text in authorSTREAM output. This issue has been fixed by our end. The problem that you are reporting is related to text wrapping and some rendering of words, which we have forwarded to our technical team. The technical team is rectifying the issue and will soon fix and update the same on authorSTREAM servers. We value your relationship with us and would request you to wait till then. Please be rest assured that our team is continuously following up on this ( but cannot give you any fixed EOD).
Hyperlinks are working fine on text and images. Please pin point the presentations and slides.
shivali
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6/18/2012 3:26:30 AM
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indiamartsuppliers
Posts 23
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Hi Shivali
This is to inform that we have upgraded our business account, and following are our some issues :
(1). The presentations(uploaded after Nov, 2011) run absolutely fine in Windows OS, but run distorted in Linux (as we have most of the PCs enabled with Linux at our workplace).
(2). The presentations uploaded before Nov, 2011 run distorted in all OS.
Please check the Linux issue, and also intimate us the status of the rectification of presentations uploaded before Nov, 2011.
Thanks & Regards
Sourabh Paul
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6/22/2012 7:37:04 AM
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shivalli
Posts 56
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Hi Sourabh,
Thank you for choosing our business membership for sharing your presentations online. We value your trust in our services and will do our best to meet your service expectations.
Our technical team has begun working on Linux and resolving the output issues on Linux based systems. Hopefully this will be done any sooner, after which you can continue using authorSTREAM on Linux based systems as well.
The presentations uploaded before Nov, 2011 are being rebuilt but it will take around a month to get all the presentations in order.
Regards,
Shivali
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