INTERPERSONAL SKILL ATTENDING PHONE CALL

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By: vinodvjnp (109 month(s) ago)

good ppt. Pls send one copy to vinodvjnp@gmail.com

By: zakir_sindhi (122 month(s) ago)

THANKS VEIWERS 4 ADMIRE ('.')

By: zeeshan_zain (122 month(s) ago)

wow nice presentation

By: sukhpreeet (122 month(s) ago)

nice presentation...

Presentation Transcript

Interpersonal skills:

Interpersonal skills

Interpersonal skills:

Interpersonal skills Skill is ability That enables to perform the various tasks of your work. For Example planning skills ,managing time or strong interpersonal skills give power to a person to establish and develop relationships with people.

Attending phone calls:

Attending phone calls

Pick it up in three rings. :

Pick it up in three rings.

Always a smile on your face.:

Always a smile on your face.

Pleasant greeting pleasant voice:

Pleasant greeting pleasant voice

Improve clarity you should speak.:

Improve clarity you should speak.

Pay attention to caller understand to query.:

Pay attention to caller understand to query.

Chose your words carefully. :

Chose your words carefully.

If you need hold ask permission to caller. :

If you need hold ask permission to caller.

Person does not want to be put on hold you should offer to call them back. :

Person does not want to be put on hold you should offer to call them back.

Caller on hold not more than 20 seconds.:

Caller on hold not more than 20 seconds.

Always thanks person for holding. :

Always thanks person for holding.

PowerPoint Presentation:

The End Present by: zakir hussain khokhar. (dcbm 07)

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