Change Tracker

New Net TechnologiesWorkplace Solutions Change Tracker – Features Summary : 

New Net TechnologiesWorkplace Solutions Change Tracker – Features Summary

Change Tracker Integrates with leading Network Management Systems : 

Change Tracker Integrates with leading Network Management Systems All NNT Software Integrates seamlessly with existing ‘Management Systems’. In this instance we are using SNMPc from Castle Rock

Event Log Integration : 

Event Log Integration Events from NNT Change Tracker are passed to the ‘Event Manager’ in real time

Simple and Intuitive Interface : 

Simple and Intuitive Interface Once Change Tracker is opened this screen highlights the ‘Configurable Items’ (CI’s) being tracked as well as the role they play within your service management hierarchy & the ‘Trackers’ you have set for each item

Availability and Response time monitoring : 

Availability and Response time monitoring Anything that may suggest a ‘deviation’ from the normal, compliant operational state is tracked – this could include ‘End User’ response for key applications’ you have set for each item

Beyond Traditional ‘Fault and Performance’ Network Management : 

Beyond Traditional ‘Fault and Performance’ Network Management Significantly, Change Tracker will also monitor for changes to the running configuration for devices, extending the value of any traditional Network Management System that merely monitor for faults and performance deviations

Key Performance and Status Metrics Tracked : 

Key Performance and Status Metrics Tracked …Perhaps a ‘Key Event or Change’ has occurred. SNMP trackers allow you to focus in on specific event changes – maybe key WAN links switching to ‘fail-over’ & costing the organization money?

ITIL Made Easy – Change Management Process : 

ITIL Made Easy – Change Management Process ‘Planned Change’ feature allows you to identify which ‘items’ are in ‘planned change’ with access to a full description of the change detail along with approval verification

ITIL Made Easy – Change Management Process : 

ITIL Made Easy – Change Management Process Automated ‘Change Management’ allows you to manage all changes aligned to ‘Request For Change’ (RFC) authorization

Instantly spot unplanned changes : 

Instantly spot unplanned changes Icon denotes Planned Changes versus Unplanned Change – quickly pin-point where and when changes were introduced

Troubleshooting made easy : 

Troubleshooting made easy Powerful filtering – zero in on when and where changes happened – and troubleshoot service delivery problems fast.

Slide 12: 

Forensic Analysis of configuration changes In the event of a problem occurring. Simply ‘click’ the ‘Show Differences’ option to view the changes in configuration or state. Using the ‘Roll Back’ option you can always revert to the last ‘Known & Trusted’ state

Define Service Delivery dependencies : 

Define Service Delivery dependencies Every Configuration Item (CI) can be assigned a priority and/or linked to a critical service

Manage configuration back-up and restoration : 

Manage configuration back-up and restoration Device configurations are backed up and stored. A ‘Universal Upload’ option means you can back up & manage the configuration of your entire infrastructure from one central location

Remote Angel Integration – Change Management for PCs and Servers : 

Remote Angel Integration – Change Management for PCs and Servers Change Tracker also integrates with ‘NNT Angels’ - change management agents, that may be loaded onto PC’s or Host Machines for enhanced features including Application & Process Tracking

Change Tracker Web Dashboard : 

Change Tracker Web Dashboard Finally - All of this information can be made available ‘Online’ through the NNT Dashboard, a web-accessible view of all Change Tracker events and/or device status

The NNT Proposition : 

The NNT Proposition The NNT proposition Any deviation from the normal, compliant & anticipated level of IT service will be tracked In the event of degradation in service, NNT allows you to identify the ‘changes’ that have caused the problem and remediate their effect by reverting to the last known and trusted configuration or state Planned versus Unplanned Change Auditing allows companies to ensure all systems remain in a ‘Known, Trusted, Compliant & Available state’ NNT Change Reports allow Organizations to attain and comply with legislative requirements for auditing

NNT Value : 

NNT Value NNT helps enterprises worldwide to establish & maintain a ‘Known & Trusted’ state for IT systems attain compliance and increase operational efficiency across virtual and physical environments. achieve and maintain configuration control as well as managing and protecting users, leading to a reduction in downtime, service interruption & unplanned workload save money and time

New Net TechnologiesWorkplace Solutions Thank You for your time : 

New Net TechnologiesWorkplace Solutions Thank You for your time