Organizational Behavior-MU

Organizational Behavior: 

Organizational Behavior Management Functions Competitive advantage What makes an employee happy? Benefits? Salary? Quality? Environment? Supportive manager? Interpersonal skills..? Organization

OB: 

OB Concerned with the study of what people do in the organization and how their behavior affects OP Three determinants of OB – Individual, groups, structure OB applies the knowledge gained out of these, in order to make OP effective

Organizational Behavior: 

Organizational Behavior The study of individual behavior and group dynamics in organizational settings Organizational Variables Communications Performance appraisal Work design Organizational Design Organizational Structure Jobs Human Behavior

PowerPoint Presentation: 

Psychology the science of human behavior Management the study of overseeing activities and supervising people in organizations Anthropology the science of the learned behavior of human beings Medicine the applied science of healing or treatment of diseases to enhance an individual’s health and well-being Engineering the applied science of energy & matter Sociology the science of society Interdisciplinary Influences on Organizational Behavior

Components of an Organization: 

Components of an Organization Task - an organization’s mission, purpose, or goal for existing People - the human resources of the organization Structure - the manner in which an organization’s work is designed at the micro level; how departments, divisions, & the overall organization are designed at the macro level Technology - the intellectual and mechanical processes used by an organization to transform inputs into products or services that meet organizational goals

Variables in OB: 

Variables in OB 1 ) Productivity –( how much value individuals add ) quality, quantity.. – (affected by ability, motivation…) Effectiveness - meet customer needs Efficiency – doing things at low cost 2 )Absenteeism – Organization cannot operate smoothly Drastic reduction in productivity Poor OP Reasons for absenteeism? All absenteeism good?

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3) Turnover – Voluntary or involuntary permanent withdrawal High turnover..increased recruitment, selection, training.. Effect OP “right people “ turnover – replace underperformers Good performers turnover ? Reasons for the Turnover? 4) Deviant workplace behavior Antisocial behavior /workplace incivility Stealing..harassing other employees…gossipping .. – reasons?

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5) Organizational citizenship behavior – Employees who do more than what they are supposed to do Reasons? 6) Job satisfaction- These are called dependent variables – affected by some other factors. Independent variables Presumed cause of some change in a dependent variable

PowerPoint Presentation: 

1) Individual level – Biographical characteristics personality & emotions Values, attitudes Ability Perception Motivation Learning Decision making (individual)

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2)Group level Leadership Group structure Teams Conflicts Power & politics Group communication

PowerPoint Presentation: 

3) organization level – Policies & practices Structure & design Culture Empowerment?

Challenges in OB: 

Challenges in OB Globalization Increased foreign assignments Different culture Outsourcing Workforce diversity Improving quality, productivity Positive work environment