communication skills

Views:
 
Category: Education
     
 

Presentation Description

presentatio

Comments

Presentation Transcript

PowerPoint Presentation: 

WAQAR AHMAD BCS “A” ROLL NO 6

Communication skills: 

Communication skills

LEARNING OBJECTIVES: 

LEARNING OBJECTIVES What is communication? What is a skill? The communication cycle Types of communication Impact of a message Proper voice modulation Styles of communication

What is communication?: 

What is communication? The dictionary defines communication as a process by which information is exchange between individuals through a common system of symbols, sign or behaviours .

What is a skill?: 

What is a skill? Skill is defined as a learned power of doing something competently . It is developed aptitude or ability.

A communication systems normally goes through a cycle involving: : 

A communication systems normally goes through a cycle involving: The sender The receiver The message The channel The feedback

Impact of message: 

Impact of message

Impact of message: 

Impact of message

Communication is of 2 types: 

Communication is of 2 types Verbal communication W ords V oice modulation Non verbal communication P osture and movement G estures F acial expressions

Verbal communication: 

Verbal communication Words Use simple language Grammatical correct Avoid slang Be precise

Non verbal communication: 

Non verbal communication Posture and Movement Stand Tall . The difference between towering and cowering is totally a matter of inner posture. It’s got nothing to do with height ,its costs nothing and its more fun.

Non verbal communication: 

Non verbal communication Gestures Are you aware how look you to others? Find out your habits Find your nervous gestures

Non verbal communication: 

Non verbal communication Facial Expression Eye Communication 90% of our personal communication calls for involvement . Look at people for 5 to 10 seconds before looking away, it shows involvement. Smile

Listening skills: 

Listening skills An open ear is the only believable sign of an open heart . David Augsburger

Types of listening: 

Types of listening Listening are of 3 types Hearing Passive listening Active listening

Important details: 

Important details Be calm and collected at all times Be loud enough to be easily heard Use words with accurate diction and correct pronunciation Speak slowly and make use of pauses to stress important ideas.

Important details: 

Important details Use a confident tone and a level pitch Be vibrant and enthusiastic-avoid a dull , monotonous tone Know what you are talking about the accept the limitations of your knowledge.

PowerPoint Presentation: 

Finally, remember that interpersonal communication is a multitude of skills. Also remember that skills can be learned and practiced. It is my hope that you are on your way to mastering the art of communication.

PowerPoint Presentation: 

Thank you