service marketing mix

Views:
 
Category: Education
     
 

Presentation Description

No description available.

Comments

By: mailmerama (24 month(s) ago)

nice ppt........... it would help really b a gr8if u allow the presentation download.....

By: nitesh_maheshwari (25 month(s) ago)

very nice presentation frnd.....................

By: nalinijeval (28 month(s) ago)

nice presentation vivek as i am a teaching faculty can i please download the ppt so that i can explain students

By: mohitkesharwani (29 month(s) ago)

thanks for this

By: cisrlip (29 month(s) ago)

Nice presentation Indian Post and rainbw of service marketing

See all

Presentation Transcript

Slide 2: 

PRODUCT PRICE PLACE PROMOTION PEOPLE PROCESS PHYSICAL EVIDENCE RAINBOW OF SERVICE MARKETING MIX

Slide 3: 

Product

Slide 4: 

PRICE Domestically postal charges are between 25/- to 30/- per mail as compared to private couriers take 250/- to 300/- per mail. Internationally the charges are between 450/- per 50 gms as compared to private is 2100/- per 50 gms to USA. Total   devotion  to  providing  efficient  and reliable  services , which customers consider to be value for money. .

Slide 5: 

PLACE Postal have very big network in urban and rural areas as compared to private couriers goes only in urban sectors. Since Independence Indian post increased the number of post office from 23,344 to 1,55,204.

Slide 6: 

PROMOTION

Slide 10: 

Competence. Reliability. caring Attitude. Responsiveness. Initiative. Problem Solving Ability. Goodwill. PEOPLE

Slide 11: 

Reservation. Right Information. Facilities at The post office Deliver Quality Service. Fast delivery PROCESS

Slide 12: 

offices or counters. Paperwork. Brand Logo. Post Tickets. Infrastructure Cards Letters PHYSICAL EVIDENCE

Slide 13: 

THANK YOU !