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Knowledge management paradigm


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PARADIGM OF KNOWLEDGE MANAGEMENT Kishor Jagirdar Strategic Change Management Specialist Infopace management Pvt Ltd

Meaning of KM:

Knowledge , an internal cognitive structure of human beings , cannot be managed, but the processes that support the creation and exchange of knowledge can be the subject of management, in particular those processes where many knowledge actors are involved. In the last ten years, knowledge management (KM) has become a new fashioned managerial practice. Under this name managers foresee the opportunity to control the processes of producing, distributing and using a new valuable resource . Meaning of KM

KM Concepts:

From data through information to knowledge , but one person’s knowledge is another’s data Explicit knowledge is formal and systematic Tacit knowledge is unrecorded and unarticulated, also known as implicit or experimental knowledge Intellectual capital is a firm’s intangible assets, includes competence, innovation, learning, processes, relationships, systems, etc KM Concepts

KM is best seen as a Convergence:

KM is best seen as a Convergence Total quality management Resource-based view of the firm Information mapping Benchmarking The learning organization Core competence Communities-of-practice Business re-engineering Intellectual capital

From Data to Knowledge:

From Data to Knowledge Data mining: the core of knowledge discovery process. Data Cleaning Data Integration Databases Data Warehouse Knowledge Task-relevant Data Selection Data Mining Pattern Evaluation

Process of KM :

Process of KM Generating data that is specific and relevant to the current business paradigm by mapping it across several individuals .The raw data is further distilled and the end result is then validated for the team to use it in marketing, research, customer engagement, business intelligence or even innovation

Why paradigm of KM :

Competency based economy Knowledge economy Employees are knowledge capital Competitive advantage Innovation Shrinking market size E-governance Changing customer preference Rapid market changes Why paradigm of KM

KM approaches:

Knowledge warehouse approach Network or communication approach to knowledge management Self service approach Hybrid approach Best practices method KM approaches

Knowledge warehouse:

Collect existing knowledge Transform tacit knowledge into explicit knowledge by Representing and structuring it Tore knowledge in data - or rather knowledge - bases Knowledge warehouse

PowerPoint Presentation:

A Knowledge Management Driven Solution Building The Culture of Change with Tools Leading to Behavioral Change Train the Trainers to Build Your Strategic Knowledge Base The KM Driven Solutions Continually Adapt and Evolve

Elements of KM :

Elements of KM Evaluation of knowledge Objectives of knowledge Distribution/ sharing of knowledge Acquisition of knowledge Use of knowledge Storage of knowledge Development of knowledge Identification of knowledge Feed back

New Paradigms for Knowledge management :

New Paradigms for Knowledge management Social learning is how people work and share knowledge to become better practitioners. Learning and personal development is no longer confined to the classroom. Learning and knowledge acquisition is a lifelong activity and personalised experience

PowerPoint Presentation:

Knowledge Harvesting Focus Find Elicit FIND Organize Package Share PACKAGE Apply Evaluate Adapt LEVERAGE Elicit Tacit Knowledge one-to-one interviews focus groups Mining Explicit Knowledge documents processes Knowledge on Demand Improved Performance New capabilities Strategic changes Creating Knowledge Assets Organizing & Packaging Knowledge Knowledge Information

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