FIELD INVESTIGATION WORK

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Sakthi Finance Ltd Field Investigation

FIELD INVESTIGATION WORK:

FIELD INVESTIGATION WORK Pre Sanction Work Post Sanction Work Asset Inspection work Customer satisfaction survey

PRIMARY PURPOSE OF FI WORK:

PRIMARY PURPOSE OF FI WORK To identify any risk associated with customer/Asset To manage the risk associated with customer/Asset To ensure the remedial works are identified and properly prioritized. FI outputs are essential to identify any faults that might undermine our business or represent a threat to health and safety of asset financed to customers.

PRE SANCTION FI WORK:

PRE SANCTION FI WORK FI officers will meet the applicant, Grs and inspect the assets and verify the proof submitted. They will also collect information from the market about their activities to get a fair idea before giving loans. First time user and new customers are the main target for pre sanction FI Work.

POST SANCTION FI WORK:

POST SANCTION FI WORK If any customer is omitted for pre FI work before disbursement , definitely most of them will be our existing customers. If there is no pre FI work, FIOs will look after the Post FI work for left out customers. If there is any adverse report, the same will be brought to the notice of Management to take remedial action in time.

ASSET INSPECTION WORK:

ASSET INSPECTION WORK There is no target for asset inspection work. We have to verify and inspect the asset wherever possible to confirm the availability of the assets throughout the period of contract. Periodical inspection of asset is required to avoid loss on Missed assets/NPAs Man power crunch is the main problem to complete the full circle of field work.

CUSTOMER SATISFACTION SURVEY:

CUSTOMER SATISFACTION SURVEY After disbursement, FIOs are meeting the borrowers and getting their feed back to rectify drawbacks if any on our part. Retaining the existing customer will be less costlier than marketing/procuring new customers.

Place and availability of FIO:

Place and availability of FIO Chennai, Vellore, Kanchipuram, Salem & Hosur, Madurai, Trichy,Kumbakonam,Perambalur & Pondy Calicut,Manjeri and Palakkad Ernakulam,Thrissur,Muvattupuzha,Pathanamthitta and Kottayam Coimbatore, Mettupalaym Erode, Tiruppur and Pollachi Tirunelveli and Tuticorin

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