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Edit Comment Close Premium member Presentation Transcript Situational Leadership : Situational Leadership "Only those who dare to fail greatly can ever achieve greatly.” JFK Slide 2: Overview Directive and Supportive Behavior Leadership Variables Situational Leadership II Model Slide 3: Directive & Supportive Behavior Directive/Task Behavior : Involves: Clearly Telling People What to Do How to Do It Where to Do It When to Do It And Then Closely Supervising Their Performance Directive/Task Behavior Supportive/Relationship Behavior : Supportive/Relationship Behavior Involves: Listening to People Providing Support and Encouraging Their Efforts Facilitating Their Involvement in Problem Solving and Decision Making Slide 6: Leadership Variables Leadership Variables : Follower Boss Associates/Peers Organization Job Demands Time Leadership Variables Interim Summary : Interim Summary Directive/Supportive Behavior Leadership Variables Situational Leadership Model : Situational Leadership Model Slide 10: 8 Subordinate’s Development Level : 9 Subordinate’s Development Level Competence: Task, Knowledge and Skills Commitment: Motivation and Confidence Levels of Development : 15 Levels of Development D1 - “Enthusiastic Beginner” D2 - “Disillusioned Learner” D3 - “Reluctant Contributor” D4 - “Peak Performer” Levels of DevelopmentD1Low Competence, High Commitment : Levels of DevelopmentD1Low Competence, High Commitment “Enthusiastic Beginner” Levels of DevelopmentD2Some Competence, Low Commitment : Levels of DevelopmentD2Some Competence, Low Commitment “Disillusioned Learner” Levels of DevelopmentD3Moderate to High Competence, Variable Commitment : Levels of DevelopmentD3Moderate to High Competence, Variable Commitment “Reluctant Contributor” Levels of DevelopmentD4High Competence, High Commitment : Levels of DevelopmentD4High Competence, High Commitment “Peak Performer” Levels of Development : 15 Levels of Development D1 - Low Competence, High Commitment “Enthusiastic Beginner” D2 - Some Competence, Low Commitment “Disillusioned Learner” D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor” D4 - High Competence, High Commitment “Peak Performer” Slide 18: Development Level is Task Specific! Slide 19: 18 Directing : 19 Directing High Directive, Low Supportive Leader Defines Roles of Followers Problem Solving and Decision Making Initiated by the Leader One-way Communication Slide 21: 20 DEVELOPMENT LEVEL OF FOLLOWER(S) Coaching : 21 Coaching High Directive, High Supportive Leader Now Attempts to Hear Followers Suggestions, Ideas, and Opinions Two-way Communication Control Over Decision Making Remains With the Leader Slide 23: 22 Supporting : 23 Supporting High Supportive, Low Directive Focus of Control Shifts to Follower Leader Actively Listens Follower Has Ability and Knowledge to Do the Task Slide 25: 24 Delegating : 25 Delegating Low Supportive, Low Directive Leader Discusses Problems With Followers Seeks Joint Agreement on Problem Definitions Decision Making Is Handled by the Subordinate They “Run Their Own Show” Slide 27: 26 Slide 28: What Happens If We Have a Mismatch of Leadership Style With Development Level? Slide 29: Tell Them What You Want Them to Do Show Them What You Want Them to Do Let Them Try - There Is Some Risk Observe Performance - Focus on the Positive Manage the Consequences Increasing Follower Development Level Slide 30: Tell Them What You Want to Do Show Them What You Want to Do Let Them Try – There is Some Risk Observe Performance – Focus on the Positive Manage the Consequences Five Step to Training Winners Slide 31: The Leader’s Goal Build Your Follower’s Development Level So You Can Start Using Less Time-consuming Styles (S3 and S4) and Still Get High Quality Results. Slide 32: Situational Leadership is not something you do “TO” people but something you do “WITH” people. Slide 33: Directive and Supportive Behavior Leadership Variables Situational Leadership II Model SUMMARY "Opportunity is missed by most people because it is dressed in overalls and looks like work." -- Thomas Edison Slide 34: 34 "Washington [D.C.] is a city of Southern efficiency and Northern charm." 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