10 Easy Steps to Performance Improvement

victorholman

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Category: Business & Fin..

Presentation Description

Get a FREE performance management kit and access to all of Victor's full videos at: www.lifecycle-performance-pros.com This presentation covers the 10 steps for ensuring performance improvement

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By: jackiemg (11 month(s) ago) Private Comment

would appreciate a copy

Presentation Transcript

Ensuring Performance Success Through Continuous Improvement :

Ensuring Performance Success Through Continuous Improvement

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Factors that Lead to Negative Performance Unclear team / job responsibilities Unclear or lack of performance feedback Inadequate physical environment, including improper tools, supplies, or workspace Lack of motivation and incentives to perform as expected Lack of skills and knowledge required for the job Ineffective processes

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Lifecycle Performance Improvement Model Lifecycle Performance Improvement is an eleven step, systematic methodology for identifying weaknesses and the root causes of performance problems, and implementing a solution that applies to those specific performance deficits.

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1. Review Organizational Goals and Objectives

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2. Define Desired Results

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3. Define Actual Results

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4. Identify Performance Gaps

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5. Prioritize Areas of Improvement

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6. Identify Other Weaknesses

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7. Identify Root Causes

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7. Identify Root Causes The following questions can aid in identifying root causes: Why did this event happen? What occurred to create it? What occurred prior? What occurred following? What is the significance of the event with respect to customer? Who allowed this condition to exist? Who was supervising this activity? When did it occur? Where (physical location, environmental condition)? How did this condition originate?