Presentation on ITC Hotel

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Presentation on Submitted to : Submitted by : Mr. Debasis Sahoo Group III rd


THE ITC VISION Sustain ITC's position as one of India's most valuable corporations through world class performance, creating growing value for the Indian economy and the Company's stakeholders


THE ITC MISSION To enhance the wealth generating capability of the enterprise in a globalizing environment, delivering superior and sustainable stakeholder value

ITC Hotels : The Greenest Luxury Hotel Chain in the World:

ITC Hotels : The Greenest Luxury Hotel Chain in the World Launched in 1975, ITC Hotels , India's premier chain of luxury hotels, has become synonymous with Indian hospitality. ITC Hotels pioneered the concept of 'Responsible Luxury' in the hospitality industry, drawing on the strengths of the ITC groups exemplary sustainability practices. Responsible Luxury personifies an ethos that integrates world-class green practices with contemporary design elements to deliver the best of luxury in the greenest possible manner.

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The Responsible Luxury commitment of ITC Hotels blends elements of nature to deliver a unique value proposition to guests, conscious of their responsibility to be planet positive. Today, these unique interventions have made ITC Hotels the greenest luxury hotel chain in the world with all its ten premium luxury hotels LEED (Leadership in Energy and Environmental Design) Platinum certified. With over 90 hotels in 67 destinations, ITC Hotels has set new standards of excellence in the hotel industry in Accommodation, Cuisine, Environment and Guest Safety.

ITC Hotels properties are classified under four distinct brands: :

ITC Hotels properties are classified under four distinct brands: ITC Hotels has an exclusive tie-up with Starwood Hotels & Resorts in bringing its premium brand, the 'Luxury Collection' , to India. ITC Hotels - Luxury Collection are super deluxe and premium hotels located at strategic business and leisure locations. The ten hotels which are part of this collection are: ITC Grand Chola in Chennai, ITC Maurya in Delhi, ITC Maratha in Mumbai, ITC Sonar in Kolkata, ITC Grand Central in Mumbai, ITC Windsor & ITC Gardenia in Bengaluru, ITC Kakatiya in Hyderabad and ITC Mughal in Agra and ITC Rajputana in Jaipur.

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WelcomHotels offer five-star hospitality for the discerning business and leisure traveler. Currently there are three hotels under this brand namely, WelcomHotel Rama International Aurangabad, WelcomHotel Vadodara and WelcomHotel Grand Bay Vishakhapatnam. Two other WelcomHotel Sheratons - Sheraton Park Hotel and Towers, Chennai and Sheraton New Delhi offer warm, comforting services to the global traveler and a chance to connect.

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Fortune Hotels operates mid-market to upscale properties in the first-class, full-service business hotel segment all over India, in major metros, mini metros, state capitals and business towns, promising business and leisure travelers a wide choice of destinations and accommodation.

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WelcomHeritage brings together a chain of palaces, forts, havelis and resorts that offer a unique experience. WelcomHeritage endeavors to preserve ancient royal homes and the historical Indian grandeur and opulence for the future Indian generations. WelcomHeritage provides a fine range of hotel services inside these architectural legacies present across India.

Branded Accommodation :

Branded Accommodation ITC Hotels has set standards for excellence in the hotel industry by pioneering the concept of branded accommodation. The chain has developed three brands of accommodation ITC One', 'Towers' and the 'Executive Club' to differentiate between the needs of various travelers and provide the highest levels of service.

Branded Cuisine :

Branded Cuisine ITC Hotels is one of the first to introduce branded cuisine WelcomCuisine - in India. The Bukhara and Peshawri restaurants give epicures the rugged, outdoor cuisine of the Northwest Frontier Province. Dakshin has brought together the highly evolved cuisines of the four southern states- Andhra Pradesh, Karnataka, Tamil Nadu and Kerala. Dum Pukht is a unique restaurant dedicated to a 200-year old culinary tradition of slow cooking food, in sealed deghs.

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The fragrance of the meal becomes an invitation befitting royalty. Today the connoisseur can savour these delicacies across the country. The sumptuous fare at Kebabs and Kurries comprises a mouth-watering array of kebabs and a wide range of dishes from all over India. These dishes can be categorized as Quarmas, Qaliyas or Salans. Rated high by food connoisseurs all over the world, ITC Hotels takes exceptional pride in showcasing its internationally renowned cuisine. West View brings a careful selection of western cuisine s from the remote France chateaux, grill houses on the East and West coasts of America, rosy kitchens of English manors, leisurely Mediterranean villas and bustling German marketplaces. The Pan Asian serves specialties from China, Thailand, Mongolia, Japan, Indonesia, Vietnam and Malaysia.

Kaya Kalp Spa :

Kaya Kalp Spa Kaya Kalp (meaning rejuvenation of mind, body and soul in Sanskrit) spas are class apart for those who seek to combine luxury with an exclusive and enriching experience that uplifts the mind, body and soul. Kaya Kalp Spas offer indigenous and well-known therapies from across the world, to deliver a memorable spa experience. The Kaya Kalp Spa experience is available at all the ITC Luxury Collection Hotels.

ITC Green Centre :

ITC Green Centre The ITC Green Centre in Gurgaon, the headquarters of ITC's Hotels Business is the physical expression of this commitment to sustainability - Ecological, Social and Economic. This building is one of the world's largest green buildings with space of over 170,000 square feet. The ITC Green Centre which was earlier declared the largest LEED Platinum rated office space in the world in 2004, was re-certified in 2012 as the worlds highest rated green building with Platinum certification by the US Green Building Council.

Awards :

Awards ITC Gardenia, Bengaluru is the first Indian Hotel and world's largest, to get the LEED Platinum rating - the highest green building certification globally. ITC Hotels was named the Best Premier Hotel Brand at the Galileo-Express Travel World Awards 2008 & 2006 . ITC WelcomHeritage won the Best Heritage Hotel Brand award in 2006. ITC Maurya, New Delhi received the award for 'Best Luxury Hotel' at the Star Hospitality Awards 2007-08 and the NATIONAL TOURISM AWARD 2007 for 'Best Eco-Friendly Hotel' from Ministry of Tourism.

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WelcomHotel Sheraton New Delhi won the Golden peacock Award 2008 for Environment Management. It was also conferred the '6th Annual Greentech Safety Award' in the Service Sector for the year 2006 . The NCPEDP-Shell Helen Keller Award 2008, 2007 and 2006 to ITC Hotels for the vision, policies and practices demonstrating the belief in equal rights and gainful employment for persons with disabilities. The National Tourism Award 2007-08 to ITC Grand Central, Mumbai for the best private public enterprise providing facilities for physically challenged guests at the hotel. WelcomHotel, Delhi won the same under the category - Best Eco-Friendly Hotel in 2004-05 .

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The PATA Gold Award 2005 in the Corporate Environmental category for the WelcomEnviron initiatives of ITC Hotels ITC Sonar , Kolkata has been declared as one of the best hotels in the world by the Association of British Travel Agents (ABTA) in the April 2004 issue of its magazine 'Business & Travel'. ABTA also rated Dublin amongst the top 20 bars and Bukhara the best restaurant in Asia and the finest Indian restaurant in the world. ITC Maurya, New Delhi is the only hotel in India, to have won the British Safety Council's 'Sword of Honor' thrice. ITC Maurya and ITC Mughal have both won the 'Green Hotelier Awards' .

Promotion of India’s Cultural Heritage :

Promotion of India’s Cultural Heritage WelcomTheatre was launched eight years ago, to provide guests with a complete experience through entertainment. Acknowledging theatre and art as integral to a country’s culture and tradition, ITC Hotels offers Quality entertainment & theatrical experiences through WelcomTheatre.

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While each hotel has its own vast collection of art and art objects, the group decided to brand all art activities, under the banner WelcomArt. Through the Srishti Art Galleries located at ITC Hotels, the best of Indian contemporary art finds a focus.

WelcomJawan  :

WelcomJawan In re-deploying ex-servicemen it assists the national effort by offering a platform for their rehabilitation into productive civilian life.


WelcomEnviron WelcomEnviron defines ITC Hotels’ active commitment to the environment. The need for maintaining an ecological balance and working towards that goal as a concerned "Corporate Citizen" is a high priority for the company. Each hotel thus operates in harmony with nature. "Reduce, Re-use and Recycle" is the Environmental message sent out by every ITC Hotel

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