Presentation Transcript
Slide 1:Five Stages of Web Analytics
in
Internet Marketing www.toputop.com
Stage 1 : Site Analysis :www.toputop.com Stage 1 : Site Analysis Stage 2 : Site Optimization Stage 3 : Segment Targeting Stage 4 : Individual Customization Stage 5 : Integrated Marketing
Stage 1 : :Stage 1 : Site Analysis : When we get started, we need to analyzing data and the traffic to the website.
The focus is to understand how visitors are getting to the website
What they’re doing there.
But you also need to understand why they’re there and whether they were able to accomplish what they set out to do.
How do you do that? www.toputop.com Stage 1 : Site Analysis
Stage 2 : :Stage 2 : Site Optimization :
Gaining information about how visitors access and use the site to drive more visitors to the site, to optimize the experience of visitors once they are on the site, and to help more visitors accomplish what they were trying to do. www.toputop.com Stage 2 :Site Optimization
Stage 3 : :Stage 3 : Segment Targeting :
As we continue to focus on improving customer experience, we start to look for ways to segment visitors into different groups.
Data explicitly provided by the visitor
Insight inferred from the session and prior interaction data.
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We then apply the segmentation to customize visit experiences and target content. www.toputop.com Stage 3 : Segment Targeting
Stage 4 : :Stage 4 : Individual Customization :
At some point, our ability to continually apply finer segmentation and impact results levels off.
That’s when we start to apply individual - level web interaction data to customize online interactions. www.toputop.com Stage 4 : Individual Customization
Stage 5 : :Stage 5 : Integrated Marketing :
This is fully integrated and customer-centric marketing in which we seek to integrate insight from online behavior with what we know of an individual across other channels.
We do this in order to inform and optimize all interactions - regardless of channel - with the individual. www.toputop.com Stage 5 : Integrated Marketing
Slide 8:Five Stages of Web Analytics
in
Internet Marketing www.toputop.com