Slide 1: www.DeluxeRentaCar.info “ The Truth about…. ” Engage in Fraud
Deception & False Advertisement In conjunction with Deluxe Rent -A-Car Home of John Hennessay, Netstar, Johnny Parking Warning : Warning FRAUD Deluxe Rent -A-Car You are a Victim of By & Slide 3: Vehicle Licensing Fraud Deluxe Rent -A-Car On February 20, 2009 Governor Schwarzenegger signed a spending plan aimed at addressing the state’s worsening budget crisis. The final agreement includes a total of $41.6 billion in “solutions”… $12.5 billion in increased revenues, $7.9 billion in federal funding from the economic recovery bill signed into law by President Obama on February 17. This Increases the Vehicle License Fee (VLF) rate from 0.65 % to 1.15 %, raising $345.9 million in 2008-09 and $1.692 billion in 2009-10. A portion of the increased revenues from this provision would be used to fund local law enforcement programs. - Effective May 19, 2009 California Budget Deficit $25.4 Billion May 2009 - John Hennessay enacted Deluxe’s VLF 24x more than The State of California Slide 4: Vehicle Licensing Fraud Deluxe Rent -A-Car Temporarily increases the VLF from the current rate of 0.65 percent to a rate of 1.15 percent. (Rev. and Tax Code Secs. 10752, 10752.2.) California Budget Deficit $25.4 Billion As of May 21, 2009, permits rental car companies to separately advertise, quote, and charge the higher cost of this increased VLF which shall be pro-rated at 1/365th of the fee increase in the annual VLF actually paid on the particular vehicle being rented for each full or partial 24-hour rental day that the vehicle is rented. The total amount of all increased VLF fees charged to renters may not exceed the fee increase in the annual VLF actually paid for the particular vehicle rented. (Civil Code Sec. 1936.015(a)(2).) Slide 5: Vehicle Licensing Fraud Deluxe Rent -A-Car DMV indicates based on a $25,000 car the total VLF would be $163.00.
Of the % 1.15 fee .5% is billable
43% of $163.00 = $71.
1/365 of $71 = 19c./day or $1.35/wk More than 22c /day or $1.54/week VLF on invoice = FRAUD $1.35 is legal
$31.71 Car License Fee Fraud 08 Chrysler 300 – Rental From Deluxe Slide 6: Vehicle Licensing Fraud Deluxe Rent -A-Car California Budget Deficit $25.4 Billion X 23 = $31.71 = Collected $1.35 = Legal John Hennessay California 30.36 = FRAUD $30.36 x 1400 cars = $42,500/wk = $2,210,208 /yr Slide 7: Deluxe Rent -A-Car Are all charging excessive and abusive
Vehicle License Fees and are in violation
Of the Governor’s Emergency Legislation Slide 8: Deluxe Rent -A-Car Department of Justice 950 Pennsylvania Avenue, NWWashington, DC 20530-0001 Were you charged more than $1.50/wk VLF ?Send a copies of your invoice to : AskDOJ@usdoj.gov 202-514-2000 Warning : Warning FRAUD Deluxe Rent -A-Car You are a Victim of By & Slide 10: THE PEOPLE OF THE STATE OF CALIFORNIA ENACT AS FOLLOWS:
Page 2 of 15 AB 2592 Assembly Bill - CHAPTERED
SECTION 1. Section 1936.01 is added to the Civil Code, to read:
1936.01. (a) the following definitions shall apply:
(1) "Airport Concession Recovery Fee" means a charge collected by a rental company from a renter that is the renter's proportionate share of the amount paid by the rental company to the owner or operator of an airport for the right or privilege of conducting a vehicle rental business on the airport's premises. Deluxe has no privilege to LAX
and pays no ACRF Deluxe Rent -A-Car ACRF Fraud Slide 11: These are the 10 LAX rental companies authorized to pick up from the airport. Deluxe isn’t listed and therefore has no legal right to charge or collect the ACRF tax and definitely has no right to steal this fee and put it in their pocket Deluxe Rent -A-Car Slide 12: LAWA’s - Airport Concession recovery fee Deluxe Rent -A-Car ACRF Fraud Former Deluxe Employee - “….well I am honest guy , I have principles, there is commission in the company but there is no commission on deposits not returned or damage to the car etc. I never agreed with that ACRF of 11.11% then it went high and high and for God sake one time it was 27% …. When we sell insurance the ACRF goes high and on some contracts the ACRF was over $200 and those poor international customer who came to Deluxe to get a cheaper and better deal the others which carrentals.com advertises would get ripped off in ACRF . I told the managers a few times about ACRF but even the general manager didn't do anything.” Slide 13: Dani K. rented from Deluxe 8 times in 2008 Deluxe Rent -A-Car Slide 14: 09/25/2008 thru 10/11/2008 17.62% - Airport Fee
4% > the ACRF Fraud Deluxe Rent -A-Car Slide 15: 10/12/2008 thru 12/11/2008 15% “Special Discount”
27% “?? Mystery Fee ??”
= 12% Unfair and Deceptive Deluxe Rent -A-Car ACRF Fraud Slide 16: 20 days left in 2008
The “1st” Legitimate Receipt of the Year
with “No” Random Fees !!! 12/11/2008 Deluxe Rent -A-Car Slide 17: The week I uncovered their unscrupulous activities,
Deluxe trys to cover-up the fraud and put a “Spin” on it.
8/09/08 - I began to do a video documentation of Deluxe Rent A Car. After Management tried to yell me of public property, I spoke to people waiting for their shuttle. Clients were shocked and surprised that they had fees quoted at booking suddenly waived and one person had received a $24 refund. CARRENTALS.COM has updated their site to reflect this change. The Beginning of a Cover–up Deluxe Rent -A-Car ACRF Fraud Slide 18: 2-10-09 - After fraud exposure Deluxe continues lie… This e-mailed Advertisement….. It is FALSE… Deluxe Rent -A-Car Slide 19: They have NEVER had an agreement with the LAWA
and NEVER had the right to charge the ACRF fee . On 12-15-08 Deluxe claimed to have stopped charging the ACRF fee “…a long time ago” – but on 12-11-08 they were charging a unnamed
27% fee and they are still deceiving clients with false ads, and lies. Deluxe Rent -A-Car ACRF Fraud Slide 20: I didn’t believe them….. So, I decided to ask….. Deluxe Rent -A-Car ACRF Fraud Slide 21: As suspected…
No “Special Agreement”… Just Special Lies…. Deluxe Rent -A-Car Slide 22: Deluxe Rent -A-Car A As of 11-14-2010 Deluxe is no longer on Carrentals.com. They have been replaced with ACE Rent-A-Car. This is the name Deluxe used to be called – ACE charges ACRF through Carrentals.com and the LAWA doesn’t even know who they are AND Are doing it AGAIN Warning : Warning FRAUD Deluxe Rent -A-Car You are a Victim of By & Slide 24: Penal Code 470(d)
Every person who, with the intent to defraud, falsely makes, alters, forges, …passes or attempts or offers to pass, as true and genuine, any of the following items, knowing the same to be false, altered, forged, or counterfeited, is guilty of forgery: any check, bond, bank bill, or note, …receipt for money or goods, contract, due bill for payment Deluxe Rent -A-Car Forgery & Identity Theft Slide 25: Because Deluxe has taken no responsibility for its actions, has lied and forged documents I filed a forgery complaint against them at the police department. I have contacted the DA, Attorney General, DMV and the FTC.
The DA has concluded that Deluxe has attempted to frame a former employee for my forgery and I have received nothing Deluxe Rent -A-Car Forgery & Identity Theft Warning : Warning FRAUD Deluxe Rent -A-Car You are a Victim of By & Slide 27: 2006 Pt Cruiser
ACRF – Tax
$10 MOBF Deluxe Rent -A-Car False & Deceptive Advertisement False Advertisement Warning : Warning FRAUD Deluxe Rent -A-Car You are a Victim of By & Illegal Vehicle Rentals : Vehicle Code CVC 4000 (1) No Person shall drive, move, or leave standing upon a highway or in an off-street public parking facility, any motor vehicle, trailer, simi-trailer, pole or pipe dolly or logging dolly, unless the appropriate fees have been paid under this code. This vehicle was 3 MONTHS out of registration and clearly could not be legally driven and therefore could not have been legally rented. Illegal Vehicle Rentals Deluxe Rent -A-Car “…Mr Powell was a local renter so he should have asked to swap out the car when another car was available."
John P Hennessay… President of Deluxe Illegal Vehicle Rentals : Illegal Vehicle Rentals “…When you rent with Deluxe Rent A Car you may get a vehicle that is dirty, illegal and riddled with fraud charges….” And not legal to drive in the state of California This Vehicle was rented 6-05-07
The registration was three months past due and this was undisclosed and led to me being stopped by the police and having to re-assure my 3yr and 5yr old daughters that we would not be going to jail. Deluxe Rent -A-Car Illegal Vehicle Rentals : BBB - Complaint #98311139
"John P Hennessay’s" response to the rental of a dirty unregistered illegal vehicle was the following..... Illegal Vehicle Rentals Deluxe Rent -A-Car John Hennessay & Deluxe assumes responsibility
…..not even when breaking the law "We apologize for the condition of the car that was rented to Mr Powell. Sometimes we run very low on cars and we have to rent out cars waiting to be registered. Mr Powell was a local renter so he should have asked to swap out the car when another car was available." Slide 32: Rented from Deluxe in April 2008 My boyfriend and I decided to attend the Coachella 3 day music festival On April 25th we flew into LAX. One of the main bands we wanted to see was Fri. night around 6pm. Arrived LAX around 1pm.. Picked up we were stopped by CA Highway Patrol and were told the car had registration tags that expired 1 year ago. We explained to the cop that it was a rental and he did not care. The car got impounded, I was given a citation. We so late to the festival… missed all the bands we wanted to see the 1st day of the festival.
Deluxe took all of my info from the citation and said it would be taken care of. Three months later I received notice from the Superior Court in LA for a bail amount of $808.00 for failure to appear and that a hold was on my drivers license with the DMV I called the legal dept. at Deluxe and left a detailed message and
no one called me back. Ashley from Texas Ashley from Texas : Ashley from Texas Deluxe Rent -A-Car Slide 34: Deluxe tells lies... Ashley has a $808 FTA Deluxe Rent -A-Car Slide 35: John Hennesay… “Sometimes we run very low on cars and we have to rent out cars waiting to be registered. ….” Vehicle Code CVC 4000 (1) - No Person shall drive, move, or leave standing upon a highway any motor vehicle…unless the appropriate fees have been paid under this code Deluxe Rent -A-Car Warning : Warning FRAUD Deluxe Rent -A-Car You are a Victim of By & Slide 37: Deluxe Rent -A-Car DMV Registration FRAUD Slide 38: Guaranteed Fraud Deluxe Rent -A-Car DMV Registration Warning : Warning FRAUD Deluxe Rent -A-Car You are a Victim of By & Slide 40: “…I rented the car from Deluxe for a rate of $14.73/day for 3 days subtotal came to $44.19. Including the taxes & other mysterious charge the total bill came to $63.73. Deluxe Rent -A-Car Ashley from Texas SALES TAX $44.19 @ 8.25% ($3.65)ACRF @ 13.30% ($5.88)
The State of California
Lost Tax Revenue on 13% - 27% of all rentals
UP TO 1400 TIMES PER DAY ACRF is Fraud used to offset actual taxable rate California Tax Fraud Warning : Warning FRAUD Deluxe Rent -A-Car You are a Victim of By & Slide 42: Deluxe Rent -A-Car http://reservations.deluxerentacar.com/policies/los-angeles-airport/#2949 Insurance Fraud Local Renters
LOCAL RENTERS (So Cal Residents) must bring proof of insurance. If you do not have insurance, at this time, Deluxe now offers an insurance purchase option to local renters. Insurance Policies
State of California requires that all renters have Liability Insurance. The cost of any insurance is in addition to the rental rate quoted. Deluxe requires all renters to have insurance to cover damage to our rental car. Non-local renters living elsewhere in the U.S.A or Canada please bring with you your insurance card issued by your auto insurance company. If you did not bring this proof with you, you will be required to fill out a statement of insurance form that Deluxe will provide. Insurance policies issued in any other country or by a company domiciled other than in the U.S.A. or Canada will not be accepted. Deluxe does offer an insurance purchase option to all international travelers. Slide 43: Deluxe Rent -A-Car Former Deluxe Employee “…check this out another fraud, u were talkin about ACRF , now this car license Fee is the same thing as ACRF but just the name is changed and this amount goes higher when international customer or customer who buys insurance, Gps or other stuff, cuz i think its over 25% . If u go to deluxerentacar.com and try to make reservation u will see it right now. plus do ur research on insurance requirement cuz the state of California do not requires insurance for rent a car but on deluxe web site it says it is required.”
…..“No buddy, the owner is so freakin greedy , he wont give u nothing, he give commission cuz as rental agent we sell insurances which I doubt he got any , but all the rental company pays commission……and if u were honest person as u seem like it then i will stand with the truth. but there is no commissionon ACRF , that money is straight in his pocket , its suppose to be for LAX but Mr. John loves to steal and that's why he has team of lawyers ….” ST20101112_0000000061 – 11/14/2010
The corporate license that was approved to use the name Deluxe Rent-A-Car
expired in 2007.
Colleen - California Department of Insurance Slide 44: Deluxe Rent -A-Car http://reservations.deluxerentacar.com/policies/los-angeles-airport/#2949 Insurance Fraud 1758.8. (a) No rental car company shall offer or sell insurance unless it is licensed as an insurance agent or broker pursuant to Article 3 (commencing with Section 1631) or has complied with
the requirements of this article and has been issued a license
by the commissioner as provided in this article. ST20101112_0000000061 – 11/21/2010
Any unlicensed person or entity that is selling insurance product is conducting business illegally…..
Best Regards Colleen
California Department of Insurance
Business Entity Section Slide 45: Deluxe Rent -A-Car Department of Insurance Were you told you must buy insurance ?Send copies of your invoice to : Consumer Communications Bureau300 South Spring Street, South TowerLos Angeles, CA 900131-800-927-HELP (4357)
213-897-8921 Warning : Warning FRAUD Deluxe Rent -A-Car You are a Victim of By & Slide 47: Deluxe Rent -A-Car May 26, 2010
Deluxe Rent A Car an independent operator serving the Los Angeles International Airport, has launched the Deluxe Reservation Network to help improve how its affiliate systems operate. "All airport operators want the same thing - more reservations. Our primary goal is to bring reservations to our network associates at an affordable cost and to help with their success as they grow," John Hennessay, president of Deluxe Rent A Car
Deluxe also recently signed an agreement to partner with an unnamed provider of Internet reservations. "As we were planning the Deluxe Reservation Network, Deluxe was contacted to join their brand. It was the first time an agreement of this type has been done. This industry leader has great insight into the future of the travel business and wanted Deluxe to be a part of it," Hennessay said.
The car rental company also plans to build a nationwide independent parking brand, called "Deluxe Airport Parking," to follow the success of its independent parking operations at LAX. "This is a perfect fit for our travel reservation suppliers to cross-sell for the first time all four revenue sources: airline, hotel, car rental, and now parking. This also opens up opportunities for our car rental network associates to explore the parking business as a huge new revenue source," Hennessay said.
Deluxe Rent A Car is now accepting applications for all airports. http://www.autorentalnews.com/Channel/Rental-Software/News/Story/2010/05/Deluxe-Rent-A-Car-Launches-Deluxe-Reservation-Network.aspx Deluxe –US FRAUD NETWORK ? Slide 48: Deluxe Rent -A-Car Analysis
Deluxe Rent A Car an independent operator serving the Los Angeles International Airport
Recognized as LAX operator, collects their fees and pays them nothing.
The car rental company also plans to build a nationwide independent parking brand, called "Deluxe Airport Parking," to follow the success of its independent parking operations at LAX
Every transaction they make is riddled with fraud this expansion will make this a nationwide fraud system
"This is a perfect fit for our travel reservation suppliers to cross-sell for the first time all four revenue sources: airline, hotel, car rental, and now parking. This also opens up opportunities for our car rental network associates to explore the parking business as a huge new revenue source," Hennessay said.
Expanding this system of fraud to an association of parking companies who also defraud the local Airport Authority will and create a huge profit system. This fraud by diverting California’s resources has given John Hennessay the revenue to expand and pursue this while other rental cars businesses and the LAWA have suffered financial recession. http://www.autorentalnews.com/Channel/Rental-Software/News/Story/2010/05/Deluxe-Rent-A-Car-Launches-Deluxe-Reservation-Network.aspx Deluxe –US FRAUD NETWORK ? STOP THE : STOP THE Deluxe Rent -A-Car By & FRAUD Slide 50: Deluxe Rent -A-Car Department of Justice 950 Pennsylvania Avenue, NWWashington, DC 20530-0001 Were you charged more than $1.50 VLF ?Send a copies of your invoice to : AskDOJ@usdoj.gov 202-514-2000 STOP THE : STOP THE Deluxe Rent -A-Car By & FRAUD Slide 52: Deluxe Rent -A-Car The Attorney General Office of the Attorney General
1300 "I" Street
Sacramento, CA 95814-2919
Phone: (916) 445-9555 Are you tired of wealthy bankers, lawyers and businessmen finding new ways to
Defraud the American Public ?