onference Call Presentation 2 - Danie

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Presentation 2 : 

Presentation 2 Daniel Boren For: Jackie Brewer Section: IT4990 Date: 5-21-2008

Organizational Overview : 

Organizational Overview The client is a small retail chain with three stores located in the Austin metropolitan area. The stores offer the gamut of party supplies.  They have less than 50 employees.

Business Problem : 

Business Problem The owner is interested in lowering cost and administrative overhead of the current email solution.

Site Supervisor’s Role : 

Site Supervisor’s Role Oversee the email migration and work directly with the key stakeholder.

SWOT Analysis : 

SWOT Analysis Strengths     No server required Service provider does backups No hardware or software upgrades needed Re-allocation of existing hardware Service provider is multi-homed Large number of MX servers Lower TCO No mail administration required Easy to use No software to install on clients OS independent High availability No security updates needed Increased disk space per user Weaknesses     Users will need to learn new email client No control of hardware or software Less customization features Vendor is not responsible for lost data Must be online to use Privacy and security concerns with external host All users must register with Google Difficult to integrate with other applications Internet attacks could cause a service outage Opportunities Better communication between stores Organization improves with company-wide shared calendar Ease of expansion when new stores open New features will be easily added and implemented Concentrate on consumer facing web presence System Administrator is free to attend to more pressing business needs Threats     New offering, has not matured yet Scalability for enterprise is questionable Market demand may dictate future availability No offline solution available yet Subscription costs

Self Assessment : 

Self Assessment

Literature Review : 

Literature Review Overview of email solutions Zimbra Google Apps Migration Process Major Steps Scripting Case Study Zimbra Google Apps

Current email solution : 

Current email solution Zimbra Email/Calendar collaboration toolset Ajax based web client Groupware client server solution Recently acquired by Yahoo!

Proposed email solution : 

Proposed email solution Google Apps Service from Google that includes a domain name and several applications Similar to office suite products Web based only

Needs and Risk Analysis : 

Needs and Risk Analysis

Legal, Ethical, and Policy Considerations : 

Legal, Ethical, and Policy Considerations

Goals : 

Goals Primary Implementation of the email solution with complete migration of user’s mailboxes Secondary Assist in configuring any additional apps the customer may want to implement

Executive Summary : 

Executive Summary

Questions? : 

Questions?