End-to-End-Field Service Management Solutions

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Presentation Description

For delivering 24/7 support for managing field tickets, work orders, job schedules, accounting, inventory, and more, Talygen has come up with a feature-rich FSM application for web and mobile. Here a full-range of FSM functionalities have been compiled, take a look.

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Presentation Transcript

End-to-End-Field Service Management Solutions:

End-to-End-Field Service Management Solutions

Essential Functionalities of Talygen’s Field Service Management App:

Essential Functionalities of Talygen’s Field Service Management App For delivering 24/7 support for managing field tickets, work orders, job schedules, accounting, inventory, and more, Talygen has come up with a feature-rich FSM application for web and mobile. Here a full-range of FSM functionalities have been compiled, take a look: 2

360-Degree Dashboard :

360-Degree Dashboard Pre-built dashboards provide insightful reporting and increase transparency in ticket management.  It simplifies tracking ticket progress and estimated vs actual time.   Provides real-time feedback to identify delays and improves service time. Digital Invoicing An integration with accounting system ensures paperless invoicing and improves the cash-flow. Automates invoicing by allowing technicians to generate & send invoices to clients in less than a minute.  Rapid Invoice Processing for a specific job saves time and reduces operational costs

Real-Time Communication :

Real-Time Communication Quick communication between technicians and clients harmonizes the field service processes. Effective collaboration from start to end helps in the easy sharing of information.  Helps technician/supervisor/admin and client stay on the same page

Central Information Database:

Central Information Database The unlimited ticket details for unlimited clients can be collected and stored in a central database.  Remote instant access helps technicians/locators access job details anytime from any device. The real-time system provides up-to-date field service information to technicians and helps them stay productive 5

Built-In GPS :

Built-In GPS Integrated GPS in FSM helps manage routes & locations to reduce travel time.  Real-time location tracking enables supervisors to schedule jobs to the locator near to the site. The location tracking capability allows supervisors to track the locators' exact location

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Top Features of Field Service Management Software : Work Order Lifecycle Management  Centralized Customer Portal  Mobile-First Approach  Real-Time Information Transfer Effortless Merging of Two Or More Tickets  Efficient Job Scheduling & Dispatching  Field Service Reporting & Analytics  GPS Integration for Route Optimization  Inventory Management & Visibility  Service Level Agreement  Talygen has designed the  best field service management software  for  small,  medium, and large  businesses  to intelligently manage a mobile workforce. It provides a web-based application that works on the mobile, web, and desktops to make ticket resolution even faster

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228 Hamilton Ave, 3rd floor, Palo Alto CA 94301 info@talygen.com +1 (650) 800 3850 www.facebook.com/Talygen www.twitter.com/TalygenInc www.linkedin.com/company/talygen www.youtube.com/user/Talygen

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