Helpcentral.org Search Tips Tutorial

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Presentation Description

Search Tips-- how to search for helpful community resources using the HelpCentral.org online searchable database for Butte County, CA. Questions? Contact us: 530.879.2455

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Presentation Transcript

Need help finding services in Butte County? Search www.helpcentral.org

Find free or low cost services for … : 

Find free or low cost services for … Older Adults Children Families Teens Anyone can find help by searching www.helpcentral.org

Need child care? Health Screening? Legal help? : 

Need child care? Health Screening? Legal help? Over 750 health and human service programs listed Information is up to date and available 24 hours a day FOOD FAMILY SUPPORT COUNSELING JOB TRAINING LEGAL HELP

Go online and type in… : 

Go online and type in… www.helpcentral.org You are ready to begin searching!

Slide 5: 

Click on the button to search for services TO BEGIN SEARCHING…

Three Ways to Search for Services : 

You Choose! Search by: 1- Category 2- Keyword 3- Agency or Program Name Three Ways to Search for Services

Slide 7: 

2- Or type in a word or phrase that describes a service you need 3- Or type in the name of an agency or program you are trying to locate 1- Click on one of these categories The Search Page Starts Here

Let’s see how it works if you search : 

Let’s see how it works if you search By Category . . .

Slide 9: 

Click on a category, such as Housing/Shelter/Transportation

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Click on a subcategory, such as Utility Assistance

Slide 11: 

Click on one of the underlined links for program information This list shows the agencies providing “Utility Payment Assistance”

Slide 12: 

Program details are described on this next page with useful links to the agency web site, e-mail, and Mapquest. Print this information page to give to clients. Details– Utility Payment Assistance Program (Community Action Agency)

To Search By Keyword : 

To Search By Keyword You choose any word or phrase to type into the keyword box baby counseling food child care rent insurance play groups utilities parenting

Slide 14: 

Type a keyword here and hit Enter parenting

Slide 15: 

Now, choose a service: “Parenting Skills Development for Men with Children” and Click These are the services that match your keyword search : “parenting”

Slide 16: 

Choose the underlined program link That service matches one program

Slide 17: 

Details– Young Father’s Group (Northern Valley Catholic Social Services) Program details include eligibility, fees, hours, languages spoken, and more

To search by an Agency Or Program Name : 

#3- You type in an Agency or program name To search by an Agency Or Program Name Book Loan Library Story Time Chico Oroville Paradise Gridley

Slide 19: 

Type an Agency or Program Name here, hit Enter Library

Slide 20: 

Agency/program Name -- Search Results for “Library” Click one of the underlined programs for details This page is the matching list of organizations with “Library” in the name or location

Slide 21: 

Details– Storytime / Playtime (Library, Oroville) Another search feature on the Detail page: Click one of these links to find other locations where this program is offered

Also on HelpCentral.org : 

From the homepage you can Print Out Directories Find 24 hour Crisis phone hotline numbers Find Links to seasonal services Flu shot information and hotlines Tax Assistance Holiday Assistance Guide …and more! Also on HelpCentral.org

Download and print out directories : 

Download and print out directories The Low Cost No Cost People Services Directory in English, Spanish, Hmong Look for this icon The Parent’s Guide to Resources, Ages 0-5 Look for this icon

Free Staff Training : 

Free Staff Training In-person demonstration and tips for using HelpCentral.org web site to search for community services. Use a centralized and updated online resource guide to help clients connect with health, social, and support services in Butte County Saves staff time and agency dollars No more outdated paper directories! Schedule training onsite or at “One Stops” in Chico or Oroville

Contact Us : 

Contact Us Use e-mail link on the HelpCentral.org homepage– helpcentral@ncen.org Call us at 879-2455 Fax to 895-4010 Attn: HelpCentral.org Tara Sullivan-Hames, Project Coordinator www.helpcentral.org

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