Trends and Consumerism in Health Care Presentation

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Presentation Description

Select one of the research study articles that contain the research process from the readings this week (Week 5) on consumerism in health care and obtain faculty approval. This is to be done in Week 3. Please see Week 3 Learning Team Instructions for more information. Create a 15- to 20-slide Microsoft® PowerPoint® presentation, including detailed speaker notes, based on the techniques of the research process from Weeks Two and Three. Do not double space speaker notes. Include the following elements: Background: Summarize the article by explaining how the article applies to customer service or consumerism in health care. What effect has research had on consumers' perspectives on health care? Methodology: Provide an overview of the scope of the study in the chosen article by explaining data collection and where to find the data. Describe the process used to determine validity and reliability of research findings to support evidence-based practices. Result: Differentiate between the qualitative and quantitative aspects of the data described in the article in terms of descriptive statistics, inferential statistics, or both. Do you have enough information to make a decision on the effectiveness of the study? Conclusions: Findings and conclusion of the article. Future Trends: Explain some ways to integrate the future trends of health care research and consumerism. Reminder: A Turnitin Report is requested AND a Peer Evaluation form is required.

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Presentation Transcript

Trends and Consumerism :

Trends and Consumerism University of Phoenix HCS/465 Team A Montarius , Alicia, Shandreka, and Kelsey September 22, 2014

OBJECTIVES:

OBJECTIVES Background: Summarize the article by explaining how the article applies to customer service or consumerism in health care. What effect has research had on consumers' perspectives on health care? Methodology: Provide an overview of the scope of the study in the chosen article by explaining data collection and where to find the data. Describe the process used to determine validity and reliability of research findings to support evidence-based practices. Result: Differentiate between the qualitative and quantitative aspects of the data described in the article in terms of descriptive statistics, inferential statistics, or both. Do you have enough information to make a decision on the effectiveness of the study? Future Trends: Explain some ways to integrate the future trends of health care research and consumerism. Conclusion Reference Page

Introduction:

Introduction Attributes Communication Quality time with nurse Education Consumers Medical Conditions Treatments Preventive Care Health care providers Increase knowledge regardless of client demographics

Summary:

Summary Quality care Patient/Nurse relationship Education Consumer view point Quality of nursing care Demographic variables Little education Low salary levels Chronic illness Participants asked to complete surveys

Consumers' perspectives on health care:

Consumers' perspectives on health care Retirement Plan Healthcare Plans 4O1K Plan Short and long term disability Caregivers Home health facilities

Overview of Completed Study:

Overview of Completed Study Evaluation Research 239 participants Recruited from waiting rooms Completed in Midwestern United States Participants completed two questionnaires Quality Health Care Questionnaire (QHCQ) Rated 27 health care attributes SF-36 Health Survey Measures eight general areas of health care

Validity and Reliability:

Validity and Reliability Validity Multiple studies previously conducted Results consistent with other research Reliability Many participants involved in the study Data gathered from 239 participants Results compared to previous studies

Results:

Results Descriptive Statistics 87 men % equal up to 36.9 Showed little interest. 149 women 63.1 % of consumer study Nurses who took care of consumers

Results:

Results Effectiveness of study Preventing disease or illness Reducing the cost Economy growth Ways to protect participants in study Privacy Confidentiality Consent forms No plagiarism is in study.

Results:

Results Inferential Statistics Schools have reported measurement and improvement cost effectiveness N ew services and programs Students advance and achieve more goals. help professions and students Knowledge Skills Good behavior Solve and eliminate more errors within the healthcare field.

Future Trend:

Future Trend           

Understand and Coordinate Health Care:

Understand and Coordinate Health Care Best possible care Safety and Security Connecting with physician Design and implement care plan Help meet health goals Achieve best outcome for each patient, every time.

How to Improve Health Care and Plans:

How to Improve Health Care and Plans

Study Conclusion:

Study Conclusion General health scores QHCQ Average to high ratings Importance of education Consumers look to physicians for education Being knowledgeable Ability to communicate Communication between provider and patient Well informed Not being rushed SF-36 Below Normal

Conclusion:

Conclusion Education is linked to quality health care Patients want to feel cared for Questionnaires were completed Researchers understand areas for improvement Education enhances the quality of care

References:

References Oermann , M. H., & Templin, T. (2000, Second quarter). Important attributes of quality health care: Consumer perspectives. Journal of Nursing Scholarship, 32(2), 167. Retrieved from http://search.proquest.com/docview/236456357?accountid=3581 Shaller , D., Sofaer , S., Findlay, S. D., Hibbard, J. H., Lansky, D., & Delbanco , S. (2003). Consumers and quality-driven health care: a call to action. Health Affairs, 22(2), 95-101. Becker hospital review. (n.d.). Retrieved from http://www.beckershospitalreview.com / U.S. Department of Health & Human Services. (n.d.). Retrieved from http://www.hhs.gov /

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