ServiceNow Adminstration & Developer (1)

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Category: Education
     
 

Presentation Description

ExcelR offers a complete and comprehensive ServiceNow Developer Training through ServiceNow partners. With ServiceNow training, one can master the ServiceNow developer concepts and the training is completely hands-on. Scripting, Reporting, you will master the skills to write, test, and debug common script types including Client Scripts, UI Policies, Business Rules, etc.

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Presentation Transcript

slide 1:

ServiceNow Administration Developer Course Agenda

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Introduction to Service Now  What is Service Now  Why and who can use Service Now  Concept of cloud computing in Service Now  Introduction to ITIL foundation v3 1. Service Strategy 2. Service design 3. Service transition 4. Service operation 5. CSI Continual Service improvements  Navigation and users

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Tables Form Dictionary  Creating Application module  Creating table  Personalizing form and table layout  Creating Section  View  Dictionary entries  Dictionary overrides  Related lists  Reference qualifiers

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA User Administration  Creating groups  Users and Departments  Concept of delegation  Customizing user profile  Roles group membership  Fetch detail of logged in user

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Email Notification  Defining a Template  Define notification  Email logs  Introduction to SMTP and POP mail servers  Trigger email on event

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Service catalog  Use of service catalog back end execution  Creating catalog item record producer order guide  Create RITM and catalog task  Attaching workflow to catalog items

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA workflow  Workflow editor and workflow scripts  Workflow activities and workflow context  Workflow stages transitions

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Create SLA Schedule  SLA Definitions  SLA Properties  Attach SLA to tasks  Create schedule and child schedule

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Access Control List  Create Read Write and Create ACL on table and field level  Debug ACLS  Write ACL Scripts  Concept of privileged system admin

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Content Management CMS  Creating site page  Dynamic content block  Define Header theme style sheet  Creating UI page UI macros

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Customize Homepage  Creating Gauges  Define CSS properties UI Properties  Change visibility of Homepage and banner

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Importing data in Service Now  Data sources  XML import  Transform maps  Scheduled data import  Import sets  Transform scripts  Data load automation

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Scripting in ServiceNow  Configure a ServiceNow instance for scripting  Write test and debug client-side scripts  Business rules-UI actions Script actions Workflow scripts Scheduled jobs  Client scripts-User Interface UI policies UI scripts Write test and debug server-side scripts  Develop scripting best practices  Write test and debug script includes-On-demand functions - Server side

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA  Jellyscripting basics  Client/server -Manage events  External Scripting  Concept of Application Scripting  Transform Map scripting Scripting in ServiceNow

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Update set’s Creation  Creating an update set  Merge update set  Retrieve Update set in another instance

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Debugging  Syntax Editor  Using the Syntax Editor  Script Syntax Error Checking  JavaScript Debugger  Field Watcher  Debugging Business Rules  Business Rule Error Messages  Debugging Tools Best Practices

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Reporting  Generating different types of reports  Scheduling Reports  Creating homepages  Adding reports to homepages • Bar Charts • Pie Charts • List Reports • Pivot Tables • Using scripting in Reporting • Scheduling Reports • Making Gauges

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Advanced Scripting  All advanced scriptings

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA Web services Integration - SOAP and REST  Web Services : Direct Web Services Transform Map Web Services Scripted Web Services  Email Integration: Inbound Actions Event Registry Creating and Triggering Events  LDAP Integration  CMDB Import  SSO Configuration and implementation

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA MID Server installation  Installing MID server on a instance  Testing the Mid Server using another Logins Importing Files by Using MID Server

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Amsterdam | Bangalore | Chennai | Hyderabad | London | Mumbai | Melbourne | Nigeria |Singapore | USA www.excelr.com enquiryexcelr.com Toll FREE : 1800-212-2120 India 0044-203-514-6638 UK 006-128-520-3240 Australia 001-608-218-3798 USA +2348181496946 Nigeria Contact Us

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