LX Technical Training - lorie1

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m-Commerce at its Best: 

m-Commerce at its Best All Access, All for You.

Registration: 

Registration Technopreneur/TechnoUser Using Registration Card thru SMS Technopreneur/TechnoUser Using Registration Card via Web TechnoUser Registration thru RAP/TAP TechnoUser Registration thru iREG

How To Register : 

How To Register Technopreneur / TechnoUser Using Registration Card thru SMS Step 1 LX REG <LXID#> <SAC> <Birth Date> <Telco> <Full Name> Ex. LX REG 5401234567 1601234567 12-01-1970 GLOBE Juan dela Cruz Step 2 LX CHGADDR <LXID#> <PIK#> <Complete Address> Ex. LX CHGADDR 5401234567 123456 1906 Galleria Corp Center Ortigas

How To Register cont’d.: 

How To Register cont’d. Technopreneur/TechnoUser Using Registration Card via Web Log on to www.loadxtreme.ph Click on the No Account? click here Fill out the information box Click “Submit” “Successfully Created Your Account” then copy your PIK

Technopreneur/TechnoUser Using Registration Card via Web: 

Technopreneur / TechnoUser Using Registration Card via Web

Technopreneur/TechnoUser Using Registration Card via Web cont’d.: 

Technopreneur / TechnoUser Using Registration Card via Web cont’d.

Technopreneur/TechnoUser Using Registration Card via Web cont’d.: 

Technopreneur / TechnoUser Using Registration Card via Web cont’d.

Technopreneur/TechnoUser Using Registration Card via Web cont’d.: 

Technopreneur / TechnoUser Using Registration Card via Web cont’d.

How To Register cont’d.: 

How To Register cont’d. TechnoUser Registration thru RAP/TAP For TechnoUser Only Thru SMS & Web LX RAP TechnoUser ID#/PIK#/TechnoUser Cellphone #/Telco/Full Name/Birth Date/Address Ex. LX RAP 6123456789/123456/09151234567/GLOBE/Juan dela Cruz/12-25-1970/1906 Galleria Corp. Center Ortigas

How To Register RAP thru web cont’d.: 

How To Register RAP thru web cont’d.

How To Register RAP cont’d.: 

How To Register RAP cont’d.

How To Register cont’d.: 

How To Register cont’d. TechnoUser Registration thru iREG For Technopreneur with 54 ID Series Only Thru SMS Only LX iREG Technopreneur ID#/PIK#/TechnoUser Cellphone #/Telco Code/Full Name/Birth Date/Address Ex. LX iREG 5401234567 /123456/09151234567/GLOBE/Juan dela Cruz/12-25-1970/1906 Galleria Corp. Center Ortigas

How to Access LoadXtreme: 

How to Access LoadXtreme Mobile Phone Web

How LoadXtreme Works: 

Connectivity How LoadXtreme Works Using Your Mobile Phone To: 09215500078 LX: Customer 09285558888 successfully loaded with S30X. Trans. Ref. No. 123456. Bal.: 580.00 LX LOAD 5812345678 112233 S30X 09285558888 1 New Message from LoadXtreme Customer Telco Account ID is Valid PIK is Valid LoadWallet Balance is sufficient LOADED! From: LoadXtreme Your ID Number and PIK Send to Your Assigned Gateway Customer Mobile Phone Number Product Code

How LoadXtreme Works: 

How LoadXtreme Works Online Loading (www.loadxtreme.ph) 5812345678 ●●●●●● ID Number Your PIK (Personal Identification Key 09285558888

Outstanding Features: 

Outstanding Features Real time web reports Cellphone ACL Host IP ACL List TechnoUsers GRO Earnings etc...

Basic SMS Commands: 

Basic SMS Commands To Change PIK LX CHGPIK <LXID#> <PIK#> <New PIK#> LX CHGPIK 5401234567 123456 456789 Go to www.loadxtreme.ph To Change Cellphone LX NEWCEL <LXID#> <PIK#> <New CP#> LX NEWCEL 5401234567 123456 09201234567

Basic SMS Commands cont’d. : 

Basic SMS Commands cont’d. To Check Balance LX BAL <LXID#> <PIK#> LX BAL 5401234567 123456 To Change Address LX CHGADDR <LXID#> <PIK#> <Complete Address> Ex. LX CHGADDR 5401234567 123456 Unit 1906 Galleria Corp. Center Ortigas

Basic SMS Commands cont’d.: 

Basic SMS Commands cont’d. To Transfer Loadwallet LX TRANSFER <TECHNOPRENEUR ID> <PIK#> <LXLOAD> <Amount> <TechnoUser ID#> <Technouser Cellphone #> Ex: LX TRANSFER 5431234567 123456 LXLOAD 500 6234567890 0915789100

Basic SMS Commands cont’d.: 

Basic SMS Commands cont’d. To Sell Load LX LOAD <LXID#> <PIK#> <Product Code> <Customer Cellphone# Ex: LX LOAD 5431234567 123456 G50x 0915678900 Papiso-pisong dagdag (Globe & TM) LX OTA LXID#/PIK#/TELCO/Amount/Customer Cellphone # Ex: LX OTA 5431234567/123456/GLOBE/40/0915678900

Gateway: 

Gateway Globe 0917-5522615, 09175522616 Smart 09285220815, 09285220772 Sun 09228587514, 09228587515

How to Replenish LoadWallet: 

How to Replenish LoadWallet Bank Deposits (Same-day crediting) No Inter-branch Deposit Charge nationwide except for Metrobank.

How to Replenish LoadWallet: 

How to Replenish LoadWallet Reload LoadXtreme via SMS Auto-Debit (Same-Day) Enroll your CA/SA Send SMS Request Your enrolled account will be debited automatically LX BDODEBIT LX ID#/PIK#/Amount to debit Ex. LX BDODEBIT/5401234567/123456/4000

How to Replenish LoadWallet: 

How to Replenish LoadWallet Bills Payment – Same-Banking-Day Credit

Smart Money and G-Cash: 

Smart Money and G-Cash Same-Day crediting 1% Pass-on Service Fee

Basic SMS Commands: 

Basic SMS Commands Reload Command LX RELOAD LXID#/PIK# /Amount Deposited/Bank/Branch/Branch Code/Account#/ Date/Time 9am to 12nn----2-4pm 12:01 to 7pm---8-10pm 7:01 onwards---11am onwards the next day

Loadwallet Replenishment Delays: 

Loadwallet Replenishment Delays Lack of LX RELOAD notification command LX RELOAD LXID#/PIK# /Amount Deposited/Bank/Branch/Branch Code/Account#/ Date/Time Multiple individual claims Incomplete or erroneous information Insufficient amount

LoadXtreme® System Behavior: 

LoadXtreme® System Behavior 3-error trapping rule Telco warning notification LX: Warning. No confirmation from TELCO for G50X to 09152504888 on 09/17/2008 10:15:05. Pls verify receipt of load w/ customer. LOAD restored:74.40 30-minutes stale request feature LX: LOAD command for 09222649222 sent on 08/16/2011 18:18:18 ignored as it was rcvd on 08/16/2011 18:48:34 due to telco congestion. Your Balance is 525.75

LoadXtreme System Behavior cont’d.: 

LoadXtreme System Behavior cont’d. Circumventing 5-min. Trap - Useful for legitimate multiple requests LX LOAD <LXID> <PIK> <Product Code> <Customer Cellphone #> <Prefix> Ex. LX LOAD 5401234567 123456 G50x 09156789101 A

Common Problems: 

Common Problems Loading delays. Telco congestion. Telco OTA system unavailability or under maintenance. Customer ‘non-receipt’ of otherwise successful loading Check customer number Have customers check their message Inbox Have customer check their balance Have customers restart their cellphones Check the product code used ( G100, G100x, SBRO100)

Common Problems cont’d.: 

Common Problems cont’d. Invalid product code and invalid cellphone reply - S3Ox, SBR0100, O91675858OO No reply from system - LXLOAD - LX LAOD - LX RELAOD - LX TRANFER

How to Reach Customer Service: 

How to Reach Customer Service Textcare -09212122191,09236036631,09278538041 Format: UID# <space> <Message> Ticket Support System Landline- (02) 311-3000

Ticket Support System: 

Ticket Support System

Ticket Support System cont’d.: 

Ticket Support System cont’d.

Slide 35: 

Thank You For Your Time. ON HOW TO INVEST with VMOBILE? Contact: MELVIN OUANO EMAIL: vmobilecebu.mlro@gmail.com CELL: 0923-242-3366 SITE: www.vmobile-cebu.weebly.com