WCDM

Slide 1: 

Solutions for the real world © 2010, The VR Group Pty Ltd All Rights reserved

Learning Objectives : 

Solutions for the real world Learning Objectives Understand the concept of resilience And contemporary thinking on the subject Provide a framework to assist you to critically review your own approaches and stages of development Equip you with a simple model that you can adapt to improve the resilience of your own organisations © 2010, The VR Group Pty Ltd All Rights reserved

A long time ago, in an organisation far, far away … : 

Solutions for the real world A long time ago, in an organisation far, far away … Data Centre Manager for Australian Taxation Office We did not have a DR Plan And we slept comfortably at nights Supported by one of the worlds major mainframe computer vendors 256k Memory 2 CPU’s, 40 MHz © 2010, The VR Group Pty Ltd All Rights reserved

A new hope … : 

Solutions for the real world A new hope … © 2010, The VR Group Pty Ltd All Rights reserved Disaster Recovery Planning 1 guy assigned to look at it Badly funded and minimal management interest Introduced 2 Site operation Driven by equipment size, not DR PROD and DEV 5.5 Km apart! New site had a generator!

The Road goes ever on and on … : 

Solutions for the real world The Road goes ever on and on … FROM Technology only TO Application of the DR approach to some business functions THEN Recovery to Continuity LATER Management © 2010, The VR Group Pty Ltd All Rights reserved

Slide 6: 

Solutions for the real world Too many people are still doing the same thing we started over 20 years ago ... They are just calling it BCM today

The next stage … : 

Solutions for the real world The next stage … Resilience … but what does it mean? Concept, not just a word Computer companies sell it Emergent Property? Resilient Orgs (NZ) New “label” for BCM © 2010, The VR Group Pty Ltd All Rights reserved

Elegant or Clumsy Solutions : 

Solutions for the real world Elegant or Clumsy Solutions © 2010, The VR Group Pty Ltd All Rights reserved The opposite of resilience is … Vulnerability Break at inappropriate levels of impact Single points of failure Rigid hierarchy, silos and processes No capability to adapt

Resilience - being different : 

Solutions for the real world Resilience - being different Resistant to impacts and able to recover after impact A function of Robustness Redundancy Agility Adaptability © 2010, The VR Group Pty Ltd All Rights reserved

Simple Framework Proposal : 

Solutions for the real world Simple Framework Proposal © 2010, The VR Group Pty Ltd All Rights reserved

Principles to drive Resilience : 

Solutions for the real world Principles to drive Resilience Capability not compliance Relevance Convergence Synergy Balance between ART and SCIENCE © 2010, The VR Group Pty Ltd All Rights reserved

Make your program relevant : 

Solutions for the real world Make your program relevant Activist BCM Unit Why hire certified people, then get somebody else to do the actual work? Add Value to day-to-day business issues Not the Dept of Unlikely Events Building capability Compliance mentality often creates vulnerability © 2010, The VR Group Pty Ltd All Rights reserved

Convergence : 

Solutions for the real world Convergence Of disciplines EM, RM, BCM, Security Breaking down Silos Push or Pull?

Synergy ... : 

Solutions for the real world Synergy ... More than convergence of the disciplines Collaboration of various work units/disciplines “Enterprise” is too narrow a focus Why do we have to have a separate planning process? © 2010, The VR Group Pty Ltd All Rights reserved

Strike the appropriate balance : 

Solutions for the real world Strike the appropriate balance

In summary … : 

Solutions for the real world © 2010, The VR Group Pty Ltd All Rights reserved In summary … It is a journey not a destination Resilience is not rebranding what you have always done Resilience only has meaning in context. People, Process and Technology Adaptive Capacity is essential You cannot pre-plan for everything.

Questions? : 

Solutions for the real world Questions? To contact Ken@VRG.net.au http://www.blog.vrg.net.au http://Linkedin.com/in/kendsimpson © 2010, The VR Group Pty Ltd All Rights reserved