Problem Solving

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"Experience is not what happens to a man; it is what a man does with what happens to him."

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Problem solving:

Problem solving Iyer subramanian , Management Consultant

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Take the time to define the problem clearly. Accurate diagnosis of the problem is half the cure. People become upset when faced with a problem in the personal & professional life. To resolve you need to achieve clarity before you move on to solve it.

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Ask, “Is it really a problem?” There are some problems which we could resolve & there are some which we can do nothing about. They are mere facts of life. If interest rates rise or the subprime mortgage market collapses, this is not a problem.

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Many a times what appears to be a problem or setback is actually an opportunity in disguise. Sometimes, the problem does not need to be solved at all. When you minutely analyze the problem, probabilities indicate that the solution is usually present in the midst of the problem,

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Ask, “What else is the problem?” The more the ways you define a problem, the more likely it is that you will find the best solution. Don’t dwell in the problem & get stuck but think in terms of resolving it by designing a solution.

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Ask, “How did this problem occur?” Seek to understand the causes of the problem as you can ensure that it doesn’t happen again. Your job is to find out why this problem occurs repeatedly in order to solve it when it is at its primitive stage.

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Ask, What are all the possible solutions?” The more possible solutions you develop, the more likely you will come up with the right one. The quality of the solution seems to be in direct proportion to the quantity of solutions considered in problem solving.

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Ask, What is the best solution at this time?” Sometimes any solution is better than no solution. An average solution vigorously executed is often superior to an excellent solution that cannot be implemented due to its complexity or because no one has the ability to excute it.

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There is a rule that indicate that every large problem was once a small manageable problem that could have been solved easily. Sometimes the best action would be to “nip it in the bud.” When it is clear that there is a problem and a solution, do what has to be done – and do it quickly.

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Make a decision. Select a solution, any solution, and then decide on a course of action. Always ask, “What is our next action? What are we going to do now?”

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Assign responsibility. Who is going to carry out the solution or the different elements of the solution? Without assigning responsibility to a particular person, team or a group the problem remains a problem. Assigning to work out a solution shall make him responsible.

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Set a measure for the decision. What are you trying to accomplish with this decision, and how will you measure results? How will you know that it worked? The more accurately you can determine the results that you want to achieve by the solution, the more likely it is that you will achieve it.

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