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Ethics and corporate social responsibilities:

Ethics and corporate social responsibilities Arpita Jain Deepak Sharma Shivendra Vikram Singh Mangalayatan University DR. JAYANTI LAL Jain /Dr.Rinku Raghuvanshi i.b.m Dept.


Ethics Ethics are an individual's personal beliefs about whether a decision, behavior, or action is right or wrong. Set standards of “good” and “bad” as opposed to “right” and “wrong.” Ethical behavior What is accepted as good and right in the context of the governing moral code


CONTINUE Legal behavior is not necessarily ethical behavior. Personal values help determine individual ethical behavior. Terminal values Instrumental values

Ethical Generalizations :

Ethical Generalizations Individuals have their own personal belief systems People from the same cultural context will tend to hold similar beliefs Behaviors can be rationalized Circumstances affect adherence to belief systems National culture is intertwined with ethics

How international businesses can respect core or universal values: :

How international businesses can respect core or universal values : Respect for human dignity Create culture that values employees, customers, and suppliers. Keep a safe workplace. Produce safe products and services. Respect for basic rights Protect rights of employees, customers, and communities. Avoid anything that threatening safety, health, education, and living standards. Be good citizens Support social institutions, including economic and educational systems. Work with local government and institutions to protect environment

Factors influencing ethical behavior include: :

Factors influencing ethical behavior include : The person Family influences, religious values, personal standards, and personal needs. The organization Supervisory behavior, peer group norms and behavior, and policy statements and written rules. The environment Government laws and regulations, societal norms and values, and competitive climate in an industry.

Cultural issues in ethical behavior: :

Cultural issues in ethical behavior: Cultural relativism Ethical behavior is always determined by cultural context. Cultural universalism Behavior that is unacceptable in one’s home environment should not be acceptable anywhere else.

Social responsibility:

Social responsibility Corporate Social Responsibility is the set of obligations an organization undertakes to protect and enhance the society in which it functions

Examples of Companies with Commitment to Corporate Social Responsibility :

Examples of Companies with Commitment to Corporate Social Responsibility L.L . Bean Dell Computer Lands ’ End 3M BP Honda Areas of Social Responsibility Organizational Stakeholders General social welfare Natural environment

Obstructionist Stance :

Obstructionist Stance Do as little as possible to address social or environmental problems Deny or avoid responsibility Examples Astra Nestle Defensive Stance Do what is required legally, but nothing more Corporate responsibility is to generate profits Example Philip Morris

Accommodative Stance :

Accommodative Stance Meet ethical and legal requirements and more Agree to participate in social programs Match contributions by employees Respond to requests from nonprofits No proactive behavior to seek such opportunities

Proactive Stance :

Proactive Stance Strong support of social responsibility Viewed as citizens of society Seek opportunities to contribute Examples McDonald’s The Body Shop Ben & Jerry’s


EVALUATING RESPONSIBILITIES Evaluating Social Responsibility A corporate social audit is a formal and thorough analysis of the effectiveness of the firm’s social performance. Actors in Policy Formulation PROCESS ON BORDERS The state The market Civil society



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