Unit - 7 : Unit - 7 Submitted by: Rajwinder singh
Batch: T2 Task 3 : Task 3 3.Why is the housekeeping department considered to be the backbone of a hotel? Prepare a 3 minute oral presentation with the help of slides. Acknowledgement : Acknowledgement I am very thankful of fiat & our hospitality trainer mohit gopal. He helps me to develop our thought and tell me about hospitality industry.. House keeping : House keeping Slide 5: Q.3. Why is the housekeeping department considered to be the backbone of a hotel ? Prepare a 3 minute oral presentation with the help of slides.(P3a)
Housekeeping is an important part of guests experience and satisfaction.
Other things such as security are important, but what guest wants is to feel at home, to feel comfortable.
Although the staff providing this service do not interact directly with the public, the quality of their work is critical in shaping guests pleasant memories of their stay.
The impact of the housekeeping function on the success of a hotels operation cannot be underestimated, since large revenue for hotel industry is generated mainly from the sale of rooms.
Good housekeeping is the foundation of good infection prevention.
The general cleanliness & hygiene facilities are vital to the health & safety of guests, staff & visitors.
Pleasant work environment contributes to staff members satisfaction making them to be more productive. Areas of Housekeeping department : Areas of Housekeeping department The areas of housekeeping department are the front of the areas are quest areas and back the house areas are staff areas. Back bone of a hotel : Back bone of a hotel The house keeping department can be called the backbone of the industry because no one wants to sleep in a dirty bed that has the same sheets on it from the last 6 months everyone wants fresh towels. Q.2.(b) What would be the amenities by the housekeeping department in type in of guest room given to the type of guest specified above.(P3b) : Q.2.(b) What would be the amenities by the housekeeping department in type in of guest room given to the type of guest specified above.(P3b) Ans. The following are the amenities supplied by the housekeeping department to the guest :-
1. Blankets. 8. Glasses.
2. TV. 9. Laundry bags.
3. Restaurant . 10. Chocolates.
4. Room service. 11. Pens.
5. Laundry service.
For Mr. rajwinder singh
All the above facilities along with a complimentary
champagne bottle. Role of housekeeping : Role of housekeeping Include laundry of sheets and blankets. Stripping beds, vocuming, cleaning bathroom toilets tubs etc.. Dusting stocking soaps shampoos clean towels, toilet paper. Alcoholic beverage : Alcoholic beverage Alcoholic beverages are divided into three general parts classes beers, wines and spirits.
Alcoholic beverages are consumed in most countrees of the world. According to the international. Center for alcohol policies over 100 countries. Bitter beer : Bitter beer Bitter is the beer of choice from the mid 19th century onwards and continued to develop their techniques leading recips and mathods. Such as the south- wick fare ham a restored. Types of Bitter : Types of Bitter These beer are useally no stronger than 4.8% alcohol and are not a strong as happy as the original pas of the 19th century. premium the strong bitter. Best know as fullers extra special bitter (ESB) this is strong type of beer being 4.8% alcohol by volume as over. “Top ten brands” : “Top ten brands” Budweiser bitter beer
Corona extra beer
Heineken bitter beer
Guinnes bitter beer
Coors light beer
Miguel pale pilsen beer
Miller light beer
Sam adams beer
Saratesko beer Manufacturing countries : Manufacturing countries Mexico
New zealand Coffee : Coffee Coffee is a brewed drink prepared from roasted seeds, commonly called coffee beans of the coffee plant. They are seeds of coffee cherries that grow on trees in over 70 countries green unroasted coffee is one of the most traded agricultural commodities in the world. Coffee spread countries : Coffee spread countries The earliest credible in the middle of the fifteenth century, in the Sufi monasteries of Yemen in southern Arabia.
From the Muslim world. Coffee spread to Italy then to the rest of Europe to Indonesia and to the Americas Slide 17: Coffee had played important role in many societies through out history. THE END…. : THE END….