Leveraging The Virtual TeamAgenda :1 Leveraging The Virtual TeamAgenda Leveraging the Virtual Team: What is a virtual team? Why do we use them? How do we keep them engaged?


Leveraging The Virtual TeamWhat is a Virtual Team :2 Leveraging The Virtual TeamWhat is a Virtual Team Virtual Team A group of people who work interdependently with a shared purpose across space, time, and organizational boundaries using technology


Leveraging the Virtual TeamWhy we use Virtual Teams :3 Leveraging the Virtual TeamWhy we use Virtual Teams Emphasis today is collaborating from afar Less travel =time and money saved Greater reach =new opportunities Easier collaboration =better/quicker decisions Acceleration of business =faster revenue growth Lean Principles Leadership Personal Accountability Results


Leveraging The Virtual TeamHow do we keep them engaged? :4 Leveraging The Virtual TeamHow do we keep them engaged? Keep them coming back for more Make a personal connection WIIFM? Engage leadership Build Trust Empower Have a purpose


Leveraging The Virtual TeamSetting the Norms :5 Leveraging The Virtual TeamSetting the Norms We’re not all on the same page when it comes to teaming virtually. No virtual members Effective level of meeting skill & ability Virtual members Frustration Denial Anger Learning Acceptance The challenge: Finding a method to level-set the entire team to a virtual environment.


Leveraging The Virtual TeamVirtual Etiquette :6 Leveraging The Virtual TeamVirtual Etiquette How to be a good virtual citizen: Use a corded “land line” instead of a cell phone Conduct a round of introductions Be aware of background noise: Stay on mute when not speaking Identify yourself before commenting Be responsible for your full participation: Listen carefully


Leveraging The Virtual TeamHave a structure :7 Leveraging The Virtual TeamHave a structure How to create structure: The Mission Statement Meeting and Operational Norms Virtual Etiquette Calendaring/Schedule Strategies Email/Virtual Communication Standards Conflict Resolution Communication Plans


Leveraging The Virtual TeamLeveraging technology tools :8 Leveraging The Virtual TeamLeveraging technology tools Get the most bang for your virtual buck: Phone conferencing Web conferencing/collaboration IM/Chat Email Social Networking Sites


Leveraging The Virtual TeamPhoto Organization Chart :9 Leveraging The Virtual TeamPhoto Organization Chart Sharon Welch Project Manager Sharon Welch Office Administrator Sharon Welch Information Technology Business Partner Non-Recurring Projects Sharon Welch SSG Service Group Demand Management Projects / Leaders Energy Efficiency Sharon Welch Travel Sharon Welch Premium Freight Sharon Welch Domestic Relocations International Assignments Sharon Welch Sharon Welch Program Manager Sharon Welch BusinessOperations Sharon Welch IDS DeploymentSpecialist Sharon Welch BCA Deployment Specialist Sharon Welch Program Planner Sharon Welch Communications Real Property Sq. Ft Use & Occupancy Sharon Welch


Leveraging The Virtual TeamMake it personal :10 Leveraging The Virtual TeamMake it personal That personal touch: Photo Org Charts Encourage Interaction/Create Dialog Virtual “Around the Rooms” Informal Interactions Conversation Recruitment


Leveraging The Virtual TeamConclusion :11 Leveraging The Virtual TeamConclusion Virtual Teams can be powerful tools: Have a structure Leverage technology Make it personal


Leveraging The Virtual TeamConclusion :12 Leveraging The Virtual TeamConclusion Questions? Sharon Welchseashoremuse@yahoo.com