Sanders Wallis-Simple Ways to Improve Your Customer Service

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Presentation Description

Timothy Sanders Wallis, knows well, great customer service is not a complex idea – but rather a combination of and commitment to several small behaviors that can end up making a big difference. Here Sanders Wallis is sharing Simple Ways to Improve Your Customer Service.

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Presentation Transcript

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Sanders Wallis Simple Ways To Improve Your Customer Service

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Sanders Wallis Timothy Sanders Wallis 22 is focused on his customers – and on providing each business he serves with the service and solutions they need to be at their best. A printing professional at the local family-owned Wallis Printing Wallis knows it’s his company’s commitment to a great customer experience that sets them apart from the local competition and which has helped cultivate the local clientele that has sustained his firm for more than 50 years.

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Sanders Wallis As Timothy Sanders Wallis knows well great customer service is not a complex idea – but rather a combination of and commitment to several small behaviors that can end up making a big difference. These include: Listening Rather than trying to sell the customer on a service or product it’s important to listen to their needs and to build solutions that meet those ends.

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Sanders Wallis Responsiveness Nobody likes to be ignored. Taking time to get back to customers quickly and to resolve issues fast is what keeps customers coming back well into the future.

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