Sanders Wallis | How to have a Great Customer Service

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Presentation Description

Sanders Wallis has always been talented at bringing in new clients. He is a former Account Executive for Wallis Printing and has used his massive network to generate new leads and new clients.

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Presentation Transcript

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Sanders Wallis: HOW TO HAVE A CUSTOMER SERVICE GREAT

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Sanders Wallis - is the Director of New Business Development at Wallis Printing. He is responsible for bringing in new customers and making sure they are happy with the products and service. Wallis Printing is a very successful company and their success is due to their impressive customer service.

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HOW TO PROVIDE GREAT CUSTOMER SERVICE EXPERIENCE Train Your Employees - Your customers will appreciate it if your employees are trained properly and are able to assist them with all their needs. You should make sure your employees are trained to assist customers and that they know how to cater to their needs and treat them respectfully at all times.

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Listen To Your Customers -If your customers have problems or concerns, they will likely bring them up. Make sure you listen to them and consider their opinions. How you respond to your customers’ problems and complaints will say a lot about your company.

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-If you can see your company or business from the customer's point of view, you may notice that there are some things you want to change or make easier for them. Put yourself in your customer's’ shoes and decide if you are doing everything you can to make shopping or services easy for them. Put Yourself In Their Shoes

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