Slide 1: Our Iceberg Is Melting Changing and Succeeding Under Any Conditions
By John Kotter & Holger Rathgeber Presented By : Presented By Rajaram Palav - 26
Chandan Kokul - 27
Samson Aranha - 28
Mihir Trivedi - 02
Bansi Mehta - 23 Slide 3: Our Iceberg Is Melting" is a book which deals with change management, human behavior & team building
Some interesting issues concerning with human behavior - specifically how people react to change, differing personalities and the challenges that one may encounter when working in a small team...
How individuals manage and respond to change is the difference between success and distraction. Synopsis “Once upon a time…” : “Once upon a time…” ……there were some Emperor penguins in Antarctica. They had lived on the iceberg for years.
Fred was a great husband, father, and employee.
He noticed….that the iceberg was melting.
Fred wanted to warn his fellow penguins…
... but he remembered the last time someone called—Harold-- tried to warn the penguins about the melting iceberg.
Harold was now not accepted by the colony. Proof : Proof Fred decided to meet with Alice,(one of the leader of the leadership council.)
At first, Alice wondered if Fred was having some sort of personal crisis.
BUT…she listened. And asked Fred to take her to the most problematic place on the iceberg.
Fred and Alice swam around the iceberg.
Fred pointed out the fissures, canals, and caves that weren’t there before.
The caves were filled with water.
Water is fine for the summer……But when winter comes…The water freezes,
expands, and breaks apart the surrounding iceberg.
(Disaster for everyone living on the iceberg.) Slide 6: Alice agreed to tell the other penguins of the Leadership Council.
& they agreed to meet with and listen to Fred.
Fred decided to make a model of the iceberg in order to illustrate the problem.
As Fred explained the forthcoming disaster to the council members.
They were scared silent.
Except for the penguin boss (weather forecaster), NoNo, who insisted that the melting was nothing new and nothing to be worried about.
Alice wanted to call a general assembly of the entire penguin colony to convince as many as possible.Though this idea was not appreciated by others Leadership Council Slide 7: Fred convinced to other penguins by one small experiment.
He found a glass bottle.
They filled it with water and let it keep overnight.
The next morning, it had
Finally, the council decided to hold an assembly for the entire penguin colony.
Everyone got to see the ice model and the broken bottle.
They were thoroughly concerned.
Fred had accomplished the Step One of successful change:
* Reduce complacency and increase urgency. Slide 8: Louis, the head penguin, decided to form a TEAM to solve the problem. It consisted of:
Mike: Head Penguin; wise; experienced; patient; conservative; respected; smart (but not an intellectual heavyweight)
Alice: Practical; aggressive; a do-er; smart ; doesn’t care about status; treats everyone the same; impossible to intimidate
Buddy: Boyishly handsome; not ambitious; well trusted; well liked; definitely NOT an intellectual heavyweight
Fred: Younger; curious; creative; level-headed
Jordan: Logical; well read; curious; not very social
Qualities of all the five put together formed a strong group.
The team went out to lunch (hunting for squid) and chatted about life, love, hopes, and dreams.
They had succeeded in Step Two of Successful Change:
* Pull together a team to guide the needed change. Slide 9: The team brainstormed possible solutions.
The most scary—but the most realistic– was to change their current way of life.
They studied other successful models.
They liked the life of the seagull: a nomad.
They had reached Step Three of Successful Change:
* Create a vision of a new future.
Louis, the head penguin, called another general assembly of all penguins the next day.
They spoke to the crowd about the life of the seagulls and the freedom they experienced.
Although it was a powerful speech, the crowd was not sold.
Some were still skeptical; others confused; others were downright against this silliness.
Alice decided they needed to constantly remind their fellow penguins of their awaiting disaster and their hope for a new future.
This is Step Four of Successful Change:
* Communicate the new vision. Slide 10: This communication campaign worked—enthusiasm for the new future grew.
Many penguins volunteered to be scouts—to look for a new iceberg to call home.
BUT…They also became discouraged by all the nay-Sayers and other obstacles.
And by the fact that the scout penguins would need much more fish than normal to survive their venture. (Penguins DO NOT SHARE FISH.)
The penguin leaders got creative.
They met with the school teachers and instilled in them the need for a new home.
And the need for HEROES to find the new home.
The teachers realized this need and imparted this enthusiasm to their students.
The students created the idea of a “Tribute to Our Heroes Day”. Now nearly everyone felt involved.
This is Step Five of Successful Change:
* Make everyone feel empowered. Slide 11: The penguin scouts left for their mission.
Meanwhile, back home on the iceberg, penguins were planning the “Tribute to Our Heroes Day”. Admission would be two fish per adult.
Heroes Day was scheduled for the same day that the scouts were to return from their adventure.
All the scouts returned. Everyone celebrated. (Except NoNo.)
This is Step Six of Successful Change:
* Create a short-term win.
Soon, a new iceberg to call home was found & then “The Move” began.
Sure, there were problems along the way and over the first few months of “The New Life”. But nothing horrible.
The following year, the penguins found an even better iceberg to move to.
This is Step Seven in Successful Change:
* Don’t let up. Slide 12: Today, the penguin colony continues to move around like nomads.
Louis, the head penguin, now a grandfather, can frequently be found instructing the penguin chicks in the specific steps the colony took in the past:
1. Create a sense of urgency.
2. Pull together the guiding team.
3. Develop the change vision and strategy.
4. Communicate for understanding and buy-in.
5. Empower others to act.
6. Produce short-term wins.
7. Don’t let up.
And this is the final step of successful change:
8. Create a new culture.
Don’t let stubborn, hard-to-die traditions overcome the new changes. Characters : Characters Fred : analytical skills , his observation over time, discovers that the iceberg condition has 'changed' and alerts the Leadership Council.
The Professor :
Louis : head penguin and one with great leadership skills and authority
Alice : a great sense of urgency (an important member of the Council, she is carefully approached by Fred
No No : who are anxious, preoccupied, doubtful, tradition bound, and dull (sounds a lot like us humans, no?).