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Top Management Level Mid – Management level Trainers Organizational Analysis Is training important to achieve the business objectives? How does training support the strategy? What are the threats to our talent base? Do u want to spend money on training? How much? How will T&D help meet your business goals? Are you retaining top talent? Do we have the budget to develop this training? Will managers support training? Person Analysis What functions need training? What do employees need to do to accomplish our business objectives? Who should we train? How will we identify which employees need training? Task Analysis Does the company have people with the knowledge, skills& abilities need to compete in the marketplace? For what jobs can training make the biggest difference in customer service? For what tasks should employee be trained? What K, S& B are necessary?

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